Auto Body Concepts — Local services in Neptune Township

After being rear ended I was referred to ABC by Circle BMW, and it was by far the best recommendation ever! Auto Body Concepts is trained and certified to work on BMW models. So if you want it done correctly with the care and attention your car deserves, ABC is a great choice. MELISSA is a true asset to the Auto Body Concepts team. Without her, I would have been completely lost and super stressed out having to deal with my terrible insurance company. She knew the ins and outs of insurance claims and helped me through the entire process. Melissa was clearly on my side, and I think that's the most integral quality of any business. She always went the extra mile to ensure that I was comfortable throughout the entire process, and even called up the rental car agency to ensure that my rate was lowered to the insurance company's discounted rates. I was NEVER left in the dark not knowing what was going on or what progress was being made on the car. Melissa was diligent in reaching out to me and providing those updates. Because of Melissa and the fantastic job Paul, Miguel and the rest of the team completed, I will be recommending this body shop to anyone in need of one. Thank you thank you...

Well my car was there for 9 business to do a bumper replacement and undershield. Initially they said it would be done by Tuesday next week but didn't happen because their waiting for a sensor part. Thursday. I called them around 10:58am and they aid the parts arrived and will just be put in the sensor. 3pm and still the car is not done yet. How long does it take to put a parking sensor in the bumper. I'm not an body repairer but I replaced a parking sensor in less than an hour. Worst is I called their shop and the person put me on hold saying 1 sec to me.. that 1 second turns to 10 minutes. I called using my landline only to find out the person I spoke with forgot that I was on hold.. very unprofessional.. I need to speak to Circle BMW about this, how very unprofessional this body shop is. And so they need to find another body shop. In the first place AutoBody Concept should have already found out what's wrong with my car upon inspection and should have ordered all the parts needed. It won't take 9 days to paint aand replace a bumper and undershield unless they're dilly-dallying with my car since it was being repaired under a car...

I can’t say enough good things about Auto Body Concepts in Asbury Park. Paul, the owner, is one of the most genuine and honest people I’ve met—honest as the day is long. He truly runs his shop with the goal of helping people, not just fixing cars and making money.

I brought in my grandfather’s Bronco after it was damaged by a falling tree branch. The car wasn’t mine, and I felt a ton of pressure because my grandfather needed it back quickly. Paul sat down with me personally, listened to everything, and worked out a plan to get the job done at lightning speed. And he delivered. I respected how straightforward, calm, and capable he was through the entire process.

Also, a huge shoutout to Nicole, who was on top of every single detail—from dealing with the insurance company to making sure the paperwork and scheduling were all taken care of smoothly. Her attention to detail and follow-through were just what I needed in a stressful situation.

There are a lot of shops at the Jersey Shore, but I wouldn’t go anywhere else. This is the one to trust. Highly,...