Bombshell Beautique salon&spa +boutique — Local services in New Braunfels

Took my daughter here for her first haircut. Great service and a great job. When it was all done we were met with passive aggressive comments (from a employee or owner I'm not sure) about only 1 parent allowed in the back. Continued with a story about a kid hurting they're fingers in the drawer and how she would be responsible for injuries. My child was getting her hair cut, not messing with anything. Next time be open about your policy and not lecture your customers about it when they're leaving. Let me just add that there was just me (dad) mom and grandma, not 4 and I'm not a mind reader and I don't know your policies. There was no signs, and no one said anything until I walked around the corner and someone just happened to be talking about it to a friend of mine, Ironically. That's passive aggressive. I didn't say aggressive. Just say it next time instead of talking behind someone's back....

I didn't have an appointment but they were very accommodating and fit me in with Mandy. I have asked other stylists for the gennifer goodwin pixie and ha e walked out with a Halsey buzz cut. Mandy listened reviewed the pictures and was off to work. I walked out with the pixie I wanted and have discovered my new salon! Walking in I felt like I was walking into Truvy Jones' salon where no truer words were ever spoken "there is no such thing as natural beauty". From the pink taxidermy deer to the Dolly Parton paintings you will find sparkling personalities that will make you feel like you have entered the set of steel magnolias. If you have been in a bad mood for 40 years like ouiser then you definitely need to...

Initial Frustration, But Resolved Promptly After Posting

I bought my wife a $100 gift card on the website for our anniversary and never received a confirmation email. A few days later, I called and was told someone would get back to me to resolve it, but I never received a follow-up. I even stopped by in person during their listed business hours and found the store closed, which added to my frustration.

However, after I posted this review, they reached out to me directly and resolved the issue quickly. They apologized for the lack of communication and explained that, according to their system, everything had processed correctly on their end. I appreciate them taking the time to follow up and...