LA Fitness — Local services in New Brighton

Do not go get an LA Fitness membership unless you would like to be scammed. I was initially happy with my membership, but decided to cancel my membership after the nearest location to me closed down (Roseville). I decided to go to this location a few times but decided it was too long of a commute and decided to cancel. I called in late July to see if a manager would be on site so I could go in person to cancel, but I was told they could help me over the phone and told me that my membership was cancelled.

In early September , I realized that I been charged for July and August. I called this location again, and was told that I would receive a reimbursement for these two months, and was again told that my account would be cancelled.

Today, I realized that I was again charged. I called immediately and was told that I would only be able to be reimbursed for this month. Apparently, there was no notes on my account of my previous calls and that there was no refund in process from my previous call. If I wanted additional refund, I would need to call the corporate office.

Spoke to corporate office and was basically blamed for not going in person, even though staff told me that they could help me over the phone. I was also told it was on me that I did not have any proof of my calls and that they could not just take my word for it. I offered to send screenshots of my call log but was told this would not be sufficient. I don't know what they expect of me.

Basically, this company puts money over customers and will make you feel like you are at fault for their lack of consistency within their staff. Do not give them...

After my time at Lifetime Fitness in Fridley, switching to LA Fitness in New Brighton was a much-needed change. I am writing this review after being here for almost 3+ years. First and foremost, the staff here, particularly Cece, Lukas, Darwin, and Masen, are helpful, and approachable.If you need anything, find them!

This place is clean, from the common areas to the equipment. The locker rooms are well-maintained, and the Women's bathroom has been spotless every time I visit. They have most of the machines one would need. For those who enjoy a more private workout session, the fitness studio is available unless occupied by a class. The turf area adds a nice touch!

Regarding peak times, the gym tends to get crowded between 4-7 p.m. However, if you're looking for a quieter experience, consider dropping by between noon or after 8 p.m.

They have a ton of parking space available. For those interested in group classes, they offer a variety, like yoga, cycling, bodywork plus (which I highly recommend), boot camp conditioning, and much more.

If you're new to working out, try out the bodywork plus class; it's an engaging way to kickstart your fitness journey and will likely get you hooked to the gym!

If you want a facility that combines friendly staff, various machines/classes, and a pleasant atmosphere, LA Fitness in New Brighton ticks...

Not bad for ~$30 per month.

Good equipment (squat racks, power racks), but no bumper plates. Lots of cardio equipment and machines. Decent locker rooms. Can get crowded from time-to-time, but I almost never have to wait for equipment.

Lost two stars for customer service, specifically the personal trainers.

I was talked into a session with a personal trainer after I signed up, which I thought would be a good idea since it had been a while since I last worked out. I told the manager who talked me in to the session that I just wanted to check form on some lifts and get a baseline fitness assessment. He said that would be fine.

I show up for the training and lo and behold, a 19-year-old gym bro with a ponytail brings me to the middle of the gym and subjects me to a bunch of weird (and in my opinion unsafe) exercises. The trainer was VERY pushy when I said I wasn't interested in his services. Especially since he thought if he worked with me 1-2x per month I could get "shredded like him".

Later, I found out the trainers work for a 3rd party (not LA Fitness). The LA Fitness manager neglected to tell me that.

I also thought the sales people were pushy when I signed up, although I was able to get them to reduce the...