Wonderful experience with them, Would HIGHLY recommend! Went to things remembered to have my stethescope engraved and they couldn't do it. Went online and found this business by searching google. Decided to give them a call since all 27 of their reviews are 5 stars!! They were willing to see us in 15 minutes! How's that for appointment efficiency?! The gentleman took his time to decide sizes and fonts that would look best on the stethescope and once that was decided the laser engraving took about 20 seconds (no, I'm not exaggerating!) another thing I found that I really liked was that they only try to see one customer at a time. Seeing that many things people wish to be engraved are special gifts or important memorabilia, I really appreciated that we could take our time deciding and we weren't being overwhelmed by many other customers waiting. Defninitely use this company for all your engraving needs- They were spectacular!
UPDATE: originally I didn't put my last name on the stethescope because I wanted to wait until after I got married. I changed my mind and called them again. They said to come on over. The first time I had my stethescope engraved I wrote down the specific details of the font we decided to use. When we arrived the second time I gave him the card and the name I wanted added. Very quick, just like last time. Except, he didn't see that it was supposed to be italicized and it was noticeable. He immediately offered to pay for a new stethescope ($200+), reimburse me for my time and gas, and engrave the new stethescope at no charge. When I returned the same day with my receipt for the stethescope, he stayed true to his word! If my first review wasn't proof enough of the wonderful business this is, my second experience should be! Wonderful customer service, he really wants to make his...
   Read moreI cannot speak highly enough of Damian and Nayomi Thomas at Engrave Your Gift. I came to them with an immediate need; a poor engraving job done by another vendor that needed to be addressed on a tight timeline. Nayomi was responsive over the phone, offered some options and arranged for a time to evaluate the object in person. Damian was able to evaluate the material, test a couple of methods in an inconspicuous spot and identify the precise technique to recreate the inscription in high quality laser engraving that was extremely readable. His technical and graphic design skills are outstanding.
What really makes Engrave Your Gift stand out is their customer service. That they offer while-you-wait services by appointment is pretty great, but they went so far above that, working 1-on-1 with me to get every aspect of this job absolutely perfect. That time and attention means a lot to me and my family. The cost for this was extremely reasonable given the time and design skill involved. Damian and Nayomi have also made it a priority to be environmentally responsible, powering their shop with 100% clean, renewable energy.
Engrave Your Gift is a hidden gem in New Britain and has been since 2007. Given the quality of their work and customer care, they will be easily in business for another 15...
   Read moreDon't use this place. I dropped off a Bible to have engraved 3 week prior to the presentation event. I call three days before the event and the lady told me to call her Friday or Saturday. I called Saturday over four times and got no answer. I left messages that I need to pick up the engraved Bible. They didn't respond until Monday which was after the event. At that time I said don't bother engraving since the event is over. I picked up the Bible 4 days later and the lade did not apologize for not completing the job. She just gave the Bible back to me and said bye.
If they weren't going to engrave the Bible, they could have reached out to notify me or have me advance notice. As a Pastor who relied on this company, I'm very surprised that they would not do the job in time, nor Hi e me any notice.
Do not use this unprofessional business that is done out...
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