Town & Country Pizza Restaurant — Restaurant in New Britain

My original review which had a half a million views, was allowed to be reset to zero, to marginalize it. No problem, I can repost too. This will be the most heartbreaking review I have ever wrote. Raw pizza!!!!! And they refuse new food or refunds for raw food! The older lady just got very angry i was returning the food for the first time ever and was furious and defensive. But lets get to the review. I have and my entire family and all of our friends have frequented in this place for 30 years. They use to have mini juke boxed on all tables, they been gone for years now though. I went there one month ago and for the first time got a pizza that was completely raw throughout the whole pizza. A gray ointment looking part underneath the sauce throughout all the pizza and when you bite into it it was a disgusting strange flavor that wouldn't leave your mouth for a long long time. When I Googled it, it said that is raw dough that is no good. I didn't even complain I said I'll go back but I'm going to wait a month, I went back 2 days ago the same thing! I called back right away this time with another $20 down the drain possibly and told the girl my pizza was raw and this time I will be returning the pizza but I just got home and I'll be back tomorrow or the next day to return it. When I returned the old bitter lady tried to tell me it's cooked until I pointed out that it's raw. Impossible to argue against it. Then she said why did you wait so long and I told her I told the girl I would be back yesterday or today, she said you waited too long and now I can't take it back. I am giving you no money. As a way to steal $20 from someone, but really its all i will be talking about when someone mentions pizza in nb again until forever. She thought she robbed me but really she threw out thousands of dollars going forward from such a large portion of their longtime customers between the 6 of us, all 30 year customers. It's the old disgruntled woman that looks completely miserable about life. Completely undescribable and Despicable Behavior to do that to your regulars. Sad to say after 30 years me and part of her longtime New Britain customers will never be back! I will upload the pictures, notice the portion underneath the cheese it didn't come out the right color but it's actually a neon Grey color for the raw dough but you will see it underneath the sauce. Me and my friends and my family have spent thousands over the decades. Anytime the food was slightly off, I hate to complain more than anything and I would just say it's going to be better next time and it always would be. This was not like that! I have always covered for them with their shortcomings that will no longer be the case. Let's get down to it outside of the pizza, the wings have a very strange hair coming out all them, it's very weird I never seen anything quite like it. The burgers are frozen stay away! And grinders are very average at best. The pizza was always the thing to come for and that is no more! Spread the word this place is no good anymore, it's even worse than they were after they obtained a huge amount of water damage and called Servpro years ago to clean up the damage to the business and the food was all off for a while after. And if they mess up your order or undercook your food, you wont get more food or a refund!...

Wednesday 11-2-22 at 12:30 lunch time I call right in front of 2 other people in my family and give this guy an order for a Large Veggie pizza and he tells me 20 minutes. I get there and the place is deserted and nothing is stacked on top of the oven so they are not busy. I give him my name and he hands me a Veggie grinder and he tells me that is what I ordered? Not having time to let him make a pizza I pay him 13 bucks and when I get home both family members agree that they heard me order a pizza. I look on the menu at my house which I picked up there about a month ago and yes I am surprised but they do make a veggie grinder.... For $8.50??? Really.... 13 bucks? plus If I ordered a grinder he never would have told me 20 minutes? The grinder sucked as it was nothing but a warm salad dumped inside the bread that was toasted but cold because I got there 20 minutes after it was made??/...

Town & Country Pizza in New Britain is a refreshing alternative to all the trendy, burnt, paper thin crust pizza joints out there. The pizza crust at Town & Country is medium thick, a little crisp and because of its comparative thickness, light yet chewy. Their sauce is mild but flavorful enough to compliment the toppings nicely with just the right amount of oil. I may be Italian, but I l like Greek style pizza! All these years (since the 70's) and I've rarely tried their other offerings, but Town & Country is still probably the best best place to get pizza in New Britain. My only knock is they need to update the prices on their website, which are only about 70-75% of what you actually pay for the food. Otherwise they would rate a full five stars, but because of this oversight they only get four stars. Enjoy, but beware you are going to pay more than...