Computers & Co. — Local services in New Castle

Been here twice first guy was awesome, second guy not so much. First guy was willing to work with me since I am a builder as well, second guy was rude and refused to even sell me what I wanted because stuff breaks his words not mine. He told me as well when I asked for a single chip of ram for my.laptop that he'd be happy as long as I brought the laptop in for diagnosis after I explained that I was bottlenecing on the ram and only needed to get ram he seemed to get offended and then nothing was for sale except their services. I might go back if I see the first guy there,, Second guy there I will walk...

Laptop screen got cracked and I needed my files that were on the hard drive. They said they could help. What I got for over $130 was a flash drive with almost nothing on it. Supposedly, all my files were on One Drive, which I knew wasn't true. They told me I could buy a $40+ cable to check for myself, but it's very time consuming. Today, my friend's son hooked it up with the cable ($15, not $40+) and was able to recover 2,000+ files from the hard drive, and could do it in about 30 minutes. Yes, I will be coming in to...

Great customer service. Everyone was so helpful , friendly, and knowledgeable. I’d been struggling with my (older) laptop for months, it was running so slow ….and figured my next move was a new one. stopped in here, and talked with the staff, and they could have sold me a new one, but said they’d take a look. Well, they found the problem ( older and slow hard drive ) replaced it and now I feel like I have a new machine. WOW. I felt like I had my own, personal IT department helping...