I'm not sure if it's the store or the company itself I don't care for. Today I bought a few hundred ft of fencing and T posts. I've got posts that are more than 20 years old that aren't rusted. Theirs were already rusted all over. I noticed there were bundles that looked perfect right there just needed the metal bands cut. Nope. The manager refused and they demanded I take the rusted ones. I got a refund and our farm, businesses or family won't set foot in the store again. Here are pictures of the rusted ones and the ones they refused to...
Read moreIt is rare to come by employees who elevate a company. We came into this TSC after hours on the phone with customer service trying to place a large order for delivery. We were frustrated and needed human help--Kari S went above and beyond to resolve our problem. She spent over an hour making calls and trying to rectify the order. She worked with the store manager, Rhonda, to use in-store resources to place and deliver our order. It was a great experience from the initial can-do attitude to the hard working delivery crew! Thank...
Read moreThe worst service I’ve ever had, if you can even call it that. Me and my family went there for dog food and dewormer. The dewormer was locked, when we asked the cashier for help he just kept saying aisle 5. Then we told him we needed someone to unlock it, we waited by the dewormer for 8 or so minutes before deciding to leave. On our way out the cashier, who was sitting there with 2 other people, told us “Don’t come back.” If at all possible I would give it less than 1 star, but in order to leave a review it...
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