Dollar Tree — Local services in New Ulm

The hours posted on the door are 11am to 7 pm, and yet, when I got there at 630pm, the doors were locked, and the staff said this was normal so they could clean the store. They were also very rude about it.

They could do recovery either during store hours, which is normal practice in every retail establishment I have ever worked for, or if they need the store to be locked while they clean, they should do it after hours rather than closing early.

They certainly didn't close due to lack of customers, because during the brief time I was there, at least 4 other potential customers walked up to the doors, rattled them, and then left.

I understand they are likely having staffing issues. Aren't we all? But this does not excuse the rudeness of the staff or the closing of the doors before the posted closing time. If they need to close earlier, they should change their kitschy handmade sign to reflect their...

Stopped in to grab few things to do some family Christmas DIYs. Ended up walking out of the store because they had 1 lady on the register and 3 more on the floor. There was about 10 of us in line and it was not moving. Another customer went to ask if they could open another till. She asks 3 others and they say they pulled drawers. She ll9ked like she was gonna open and instead grabs he purse and jacket and walks out, then 2 minutes later Manager does same thing. Myself and 2 others walk out. Have never seen customer service like this. Absolutely unprofessional. I manage a store and could never imagine doing that to a customer or...

Last Friday I came in to get my girlfriend a bunch of Halloween balloons for Trunk-or-Treat, and I was blown away (much akin to the balloons the following Saturday) by how nice and helpful the two ladies working there were! I don't know their names, but one of them also happened to participate in Trunk-or-Treat. They both went above and beyond to help me find the perfect balloons, and they offered brilliant suggestions (and even extremely helpful girlfriend advice) to give me the best customer experience I've seen in years. Thank you so much, I'm incredibly grateful...