Sisters Bridal & Tux — Local services in New Ulm

Sisters Bridal ordered the wrong bridesmaid dresses. They wrote the number down correctly on paper, however when they ordered it, they did not type the number correctly. They attempted to reorder the dress 1.5 months prior to the wedding, but couldn't verify that it would arrive before the wedding date, stringing the bridal party along a couple more weeks longer with little information and no guarantee or compensation on anything. The unverifiable and continuously changing/pushed out arrival date of the dresses by the shop owner left us with no dress in hand, and no additional discounts or rushed alterations provided through the shop. It gave us no option but to cancel the order all together, 2.5 weeks before the wedding. We went to Valerie's in New Ulm and had to buy off their rack due to no time left for a rushed order, but their customer service was second to none by both Alexa and Valerie. They offered discounts on both the dresses and shoes we purchased through them because they felt so bad for how we were treated at the shop across town. They had many dresses to choose from and created a silver lining to a terrible experience. Due to the extremely poor customer service and overall way we were treated, I would never recommend Sisters Bridal and Tux. They only care about not taking a hit on their mistakes and truly seem like they could care less about ruining a part of a bride's most important day. At the end of the day, all we got from them was...

I purchased a bridesmaid dress from here because we received a "discount" on our dresses because the bride purchased her dress here. Because of my experiences I will never be going back. They were constantly calling me because they told me I forgot to make an appointment when I already had the previous day, then they cancelled my appointment only to call back the next day again reminding me to make an appointment! When I tried on the dresses that we ended up ordering the floor model fit perfect and they had taken my measurements...well they decided to order "a size or two up" which basically means that they ordered a much bigger size to charge me more in alterations! And speaking of alterations my dress fit fine at the final fitting with only a few things she needed to get in line. Well the seamstress messed up horribly to where in the wedding photos I had to hide the side of my dress because the hem line was crooked and the satin under the chiffon overlay was sticking out! My discount dress ended up coasting me $200...um yea even in the Cities you can find dresses MUCH cheaper than that at bridal salons that are...

Walked in and had to remove shoes...ok would be fine if one of staff and another customer wasnt wearing dirty nasty shoes. Cause i want to have to walk in their dirt. Wow. From there only got worse she takes me over to a rack and tells me these are last years dresses they are half off the tag but the sizes are what there is. Cant order different. Why would i want that. Then i tell her well i want to see the new dresses she gets huffy about it and like ten mins later comes back with a rack of maybe a dozen dresses so i start looking another staff comes over pulls the rack away and moves it across room so when i go to it i find one i like and ask how much since there no tag. She gets huffy and comes back 5 mins later saying 600 dollars. Plus 229 to rent a suit. The store has horrible service and straight up highway robbery prices. Ill never set foot in their again and if ur smart u...