DSW Designer Shoe Warehouse — Local services in New York

The store was well lit and the inventory was adequate. The manager seemed a little standoffish when I inquired about a shoe. It was 9pm, I was already at checkout, and he (mgr) was not helpful while apparently cashing out one of the registers. I saw him while shopping and he didn't ask if I needed assistance with anything. If nothing else, but just to ask if a customer needs help in finding something. Now for the associate who rung up my items, she looked at her watch when people came in close to their closing at 9pm, and clearly was not happy about that. In addition, she said out loud, it's 9:00 . Don't know if she was addressing the mgr or not, but that's not good customer service and especially if you have a customer in front of you! The customer service skills for both, needs work. Overall, it was not a totally great experience. The two young men in the clearance section were nice...

I went there today thinking I would grab some end of the Summer sales. NOT! They hardly had any shoes that I could wear comfortably and they had very few in my size. No real bargain prices anywhere anymore. Stores are doing poorly and so they can't really afford to give bargains. They think we dont know this. Last year, I got a real bargain on two pairs of boots for $100. The boots were in style and kept my feet warm too! However, this was after Christmas. This store needs to get more comfort style shoes. They have many shoes that look nice, but are hard as rock on thebay feet. They do have a selection of new Balance sneakers that are reasonably priced. They are much less than those they have in thr new Balance store. They have a large selection of high heels for those ladies who can walk in them. I would not be one of those...

The employees in this store are so rude and bitter. Two of them tried ignoring me and after countless attempts of getting them to acknowledge me a grumpy woman named sandy finally responded to me RUDELY... I went to that specific location because the DSW app told me they had plenty of Nike slides in stock, and it wasn’t too out of the way for me. the employees literally shunned me so hard and told me the dsw app is lying and that they did not have my product even though their online inventory says they had plenty .They were too lazy to even attempt to look in the back for me. I went a down the shopping center to famous footwear and they were so nice and gave me 5 dollars off my...