Gap Factory — Local services in New York

Customer service is deplorable to say the least. I pick out the items I want to walk to a line with no more than two customers at a given time and still wait a ridiculously long time to pay. There is a short blonde lady who every time I shop there watches me go to the line and wait and never opens a register or calls for help. I've walked out and left items at the front four times because of this. Now the workers may not care but uum GAP your lackadaisical workers are making your brand look bad! Fire and rehire better workers please! (Just so customers can actually purchase items & bring more money to your business). You are losing money while paying workers to...

Good selection. organized and clean. I had a wonderful experience with cashier Jackie who took the time to encourage me as I have lost a lot of weight and found it frustrating to look for the right size. She took time and made me feel like I was the only customer in the store even though there was a line. Yesterday another cashier showed patience and courtesy as I made some changes. It was closing time and we were a few customers left on line. Tye cashiers were pleasant and did not rush nor make comments about closing. They are all very professional and provide excellent customer service. Layout of store os...

I shopped at this store using my credit card from another company one day later my card was used for uber service in California. I have never been to California nor have any connections there. Thankfully the card company became suspicious and declined the payment. I was also contacted immediately. I am sure 100 % I didn't use my card at any other facilities other than at this location. My card without a doubt was tampered with at this gap location. Be careful using your cards here you will...