Fordham Toyota — Local services in New York

Two years ago I got a Toyota Truestart battery at another dealership, my car wouldn't start and couldn't even jump it. So it was the closes dealership. I got the battery and was told I had two year warranty. Fast forward to March 2024 my battery is giving problems. So I took my car to Fordham Toyota to swap the battery since it was still under warranty. They give a quote of $497. They tell me how my Rav4 has the bigger battery,1 hour of labor and they have to make sure the car's system works properly. They tell me to use the warranty on the battery I have to take the car back to the dealership that sold me the battery. I knew this was lie and lost a customer. I took my car and the next day I went to Autozone, got myself a better battery and was able to get it swapped by their employee in 10 minutes for a total of $297.63. No problem at all and the best part the battery has a 3 year warranty unlike Toyota that only gives 2. Toyota HQ needs to start going after dealership that refuse to takes parts that are...

I’m writing this review not to talk bad about the place. I start going there since 2020. My concern is that my Rav4 I send it with my wife and they charge her $300 and something for a diagnostic, but that’s if applicable but my car have Platum Garantee . You as a new worker has to ask if you don’t know in some situations. Like me a 38,000 miles you should know it have some guarantee. At the end it took me a month to get it fix . And I didn’t pay nada no nothing. This place you have to be vigilant check paperwork. To finish they always treat me well and professional . This time they detailing my whole car,...

NEVER EVER BRING YOUR CAR HERE. If I could give it zero I would. I was here for over 3 hours and my car was skipped several times. No one would give me an explanation. In addition, they were going to charge me more than what was quoted online. The service here was terrible. I have been bringing my car to Toyota shops for years and this is the first time I’ve received such poor treatment and poor service. Never bring your car here if you value your time or money. Make the trip to a New Jersey shop bc NY is not...