My jet ski tour was cancelled due to a lightning storm. They refused to give me a refund, but assured me it will not expire. Fast forward a few months later when I'm ready to go back out . After calling them for 2 weeks, I finally spoke with one of the owners. I supplied him with proof of my confirmation email and even the weather archives, that irrefutably showed severe thunderstorms from 12 p.m. to 6 p.m. on the day they cancelled the tour, because he kept saying he doesn't know if I actually went out that day. He sounded more annoyed than anything. I wasn't asking for any special favors, I only wanted what I paid for. I'm very disappointed because my first trip out with them was enjoyable and I foolishly referred family and friends, but evidently there is another side to them. Dishonest and...
Read moreBest experience of my trip to New York and my whole life so far!! Jettyjumpers answered all my questions, we're very professional but also made you feel very comfortable. I'll be doing this again with the...
Read morewas there lest year was so much fun everyone was amazing there, if you want a jet ski adventure one of a life time? jetty jumpers will be the right place to go...i will...
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