Sakura Rangehood USA — Local services in New York

I ordered from your branch in flushing Nyc for sakura 747 with 2 packs of filter through jenny and to my disappointment I only received 2 pcs filter instead of 2 packs, called to complain and was insulted of my intelligence and insisted that I didn't the difference btw 2 pcs and 2 packs. And was asked to take pic to prove it!!! Come on....do you need a bachelor degree to count it????What an embarrassment!!! Never had this kind of...

By far the best customer service experience I had with any kitchen harware brands. Customer Rep reached out and diagnosed the issue and walked me through how to resolve the issue permanently and temporarily while I obtain necessary parts (non-Sakura related). He was very knowledgeable and responsive to all my questions. Love the functionality of my Sakura range...

Great Sakura kitchen hoods. My last purchase still working after 18 years. Powerful...