Whitestone Diner — Restaurant in New York

Where do I start, Came in hungry and left rushed. My wife and I love diners so we were heading to queens from the bronx and saw this diner on our way. We entered and there were tables, I thought because it was early. Wrong I was, Food was basic at best and took pretty long for the food to come out. I ordered their lumberjack and sausage omelet shouldn't have taken as long as it did. Where the rushing comes in is I'm done with my food and my wife isn't. We're talking while she eats and the waitress in a rushing tone asked if we needed anything else and iare we okay. We said yeah all is well. she goes oh and leaves. So we admittedly asked for the check. Cherry on the cake was while being rushed to leave not one person is in the diner... So why rush us? Well we left out credit card and had to go back to retrieve it. Upon entering around 1pm it's empty as heck and I tell this gentleman hello I called earlier about my wife's card her name is..... He smugly goes heh whats her name cause I have alot of cards here. Opens the drawer I see the card and said I said her name was xyz that one card right there. He looks at the name and hands it to me. That was the only card there... Not many cards as he claimed. Wil never go there again and you...

I usually never write bad reviews, but enough is enough! I have ordered from this diner many times and the OWNER is sooooo rude! The first time he was rude I placed an order that took forever to come and when he got to the door he told me in the future to NOT order past 6:00 p.m. because he “wanted to get home to his family and that he has other orders”. Meanwhile, the diner closes at 10pm! Clearly, he doesn’t appreciate business! I still gave him the benefit of the doubt and figured he was just having a bad day. Unfortunately, the next two times I ordered he continued to have a poor attitude and speak to me in a disrespectful way! This morning, I placed an order at 11 a.m. and it did not come until 1:15 p.m. He called me because he did not know how to get into my building. As I tried to talk and explain it to him he literally interrupted me, yelIed at me to “OPEN THE DOOR”. I am appalled and do not deserve to be treated in this way.

The food is overpriced, has been cold and has taken 1 and a half to 2 hours every time I have placed an order. There are many other diners in the area and I will never order from...

I used to go here all the time. I was charged extra on my card so I called them to clear it up as I was sure it was a mistake - the lady on the phone was extremely rude and raised her voice at me saying that there is no way they can keep track of all their charges because so many people come in. That’s a funny way to run a business. She told me I would have to come in to show the receipt (which I have) because apparently they cannot fix a simple card charge error over the phone even with all the details of the receipt. I calmly told her she doesn’t have to have an attitude with me as I’m just trying to explain what happened - she then interrupted me and raised her voice with me even more. They can keep the extra charge and lose my future business - this is no way to treat a customer, especially one who has been coming for years. There are plenty of other diners and restaurants in the area that I would be...