SLT Park Slope — Local services in New York

The customer service at this location pales in comparison to that of TriBeCa and other NYC SLT studios. Realizing that everyone’s time is valuable and the cancellation policy has to apply broadly, I made a mistake and booked the wrong time and location on the mind body app. I called right after I realized my error and there was still 2 hrs until class time. I’m a regular here and if I miss a class I eat the loss, but this was an honest mistake (the app is confusing if you haven’t used it). When I called to try and schedule the correct time I was told that nothing could be done over the phone because it was too loud and that I should email. Needless to say it’s been 2 days and I’ve gotten no response to my email. So unfortunate because the class it really great but I’ll only be going to the TriBeCa or flatiron studio...

SLT is amazing and my favorite workout class to go to, the instructors and vibes are amazing but the one thing I think they can really improve on is the music, I’ve only had one or 2 instructor who played ok/decent music, it can make a workout unenjoyable when there’s a remix of the real slim shady that I’ve never heard of or even knew existed because the beat drops into something insane and techno and it just doesn’t make sense. Today during the end of classes final push I thought maybe a great song that’ll give a great push energy will come on but instead we got a song that I hear in every “top 10 biggest waterslides In USA” on YouTube (if ur confused just search up the song Wallpaper by Kevin McLeod) and I was so confused and just upset. They need more of an energy and new music vibe, but otherwise...

I researched the Megaformer and read about SLT, even with all the stories of how hard the class is, I was still surprised! Mid class I asked Kelly, "why is this so hard?!" She said, because it is hard and smiled. I felt so much better with her validation. I was so intimidated with all the beautiful toned bodies in the room, I am very fit, but have never had a "hard body." Everyone in the class and studio were encouraging and lovely. it's a little too expensive for me to make this a regular part of my fitness routine, but I will...