I came in as a newbie walk in and Najia greeted me with a smile and asked me to come back in 45 minutes (I appreciated the time expectation management!). I am so glad to have found her and this spot! I got a very relaxing shampoo, and Najia listened to my fairly vague description of what I thought I wanted and worked her magic effortlessly. She gave a good trim to my very long hair, built layers in, and asked along the way if the length looked alright, how short I wanted the face framing, whether I wanted a style or product (but never pushed either)... clearly an expert at her craft and at customer service. She told me she doesn't tend to read reviews but I hope she at least realizes what a gem she is in the community. Can't wait to go back for...
   Read moreThe worst experience at a salon I've ever had. I was made to wait for almost an hour. Najia worked on me & on four other women at the same time. She was intimidating, yelled at her shampoo person & at her son. I showed her five (!) different images of the cut I wanted (a simple long, angled bob, long in the front), & she butchered my long hair, cutting it up to my earlobes in the front. I didn't know how bad it was because she also gave me a body-wave. The cut was really terrible, looked nothing like what I showed her, I don't know if she just wasn't paying attention (servicing four other women!), but she ruined my hair. I would strongly discourage anyone from going to this salon: you may...
   Read moreA gem to find in this neighborhood. Snip & Clips came recommended from a friend a few years back and I never went anywhere since. Small boutique with personal service. Ladies [and gentlemen], you know how hard it is to find a stylist... and when you do, you hold on to them forever. My cuts are always a value.. it takes a talented stylist to know how to perform a cut that can grow out with limited maintenance. As my hair grows, it always keeps style. And she has an eye for color- my hightlights and lowlights are beautifully done. Hands of magic. Staff is welcoming, great smiles and...
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