Star Fiat — Local services in New York

terrible service. I scheduled a date/time to drop my car off. A week later, no body had reached out to me. Then I reached out and they said no one had looked at it yet. Three weeks later, I kept calling for updates, no one contacted me. Eventually they told me they replaced some parts and I paid over $2000 for the repairs. When we brought the car home, most of the repairs we had asked for did not work. I called back and they said we needed to pay more for further repairs and that they would get in touch with pricing which they did not do. Nothing was fixed, I paid money and they kept my car for over three weeks. Every time I had to chase them down to get information and they did not acll back when they said they would. If I could give zero...

I recently brought a Fiat from this dealership, and had the worst experience ever!! At the end of the sale, the sales even asked me to put the license plate on myself. Really?! The day I picked up my car I realized one of the small parts by the trunk area was damaged. They said not to worry and would order a new replacement for me. Guess what...another nightmare!! I called at least 5 times about the replacement part. But besides attitudes, I got no solution from them. I had to call the Fiat general customer service to try to get the problem resolved. If you are looking for a good, reliable and knowledgeable car dealership, please go...

I just left this dealer today. The salesman refused to let me do a test drive on a fiat 500 and spider unless I was willing to commit to a deal and do a credit app with them first. He said either that or make an appointment and come back. This guy actually started to argue with me about a simple test drive to see if a fiat was the right car for me. Horrible customer service. Salesman had a nasty attitude from the start. This guys act like they are the only dealer in NY. I already have my loan and will buy hopefully today from...