CD — Restaurant in New York

The first thing I will say is that this place has potential! It’s nice to have a nice Guyanese restaurant away from Little Guyana (Richmondhill, NY). The decor is modern and cute, clean and the bathrooms are clean as well. The bar seats about 10 and there are 2 swings, how fun! The food was pretty decent as well, you’ll be able to find better if you wanna head to Richmondhill ( Tropical Jade’s food is to die for!). Now for the bad stuff, the service is TERRIBLE! The servers clearly have never received any training in restaurant service and hospitality! The interaction is awkward, food takes a long time to be served, there’s no personal space and the drinks were beneath bottom shelf liquor, it gave me that immediate cheap-liquor headache. The place is a step up from the usual drunk-infested holes in Richmondhill, but the service needs to come up to par with the aesthetics of the restaurant. I would make a few suggestions to the managers: -Train your wait staff not to lean over people while taking orders or serving the food. -Also explain to them what menu items are. I asked my server what Cha cha Ki chicken is and her response was, “you know, cha cha ki chicken...”! NO, clearly I didn’t know, that’s why I asked. I then followed up to ask if it has some sauce or something on it and she said “yeah it does and also some other things”. What exactly is other things? Train servers how to connect with their tables. She never made eye contact after passing us a hundred times after taking our order, food took more than 45 minutes to come, though we got basic things like fried rice. Have a real drink menu and offer the option of upgrades to top shelf liquor instead of making sub-par cocktails. Train the bartenders or hire a legit bartender. DJ Steve was playing some legit throw back songs, kudos to him, but keep in mind that not only Indo-Guyanese dine there and as such may not appreciate repeats of Babla and Kanchan.

The best thing about this place is the food and location, but you’ll continue to have a hard time filling those tables if the seated dining service does not improve. Hoping the best for ya! ❤️

UPDATE: I’ve visited this restaurant again since this review, drinks are still terrible. Also, I saw an older Guyanese lady at the bar making cocktails, and she was using the small metal caps on the liquor bottles as a measure for the cocktails. The same size you’d see on soda bottles for example! 😂 How cheap can they get? They pay next to nothing for alcohol, overcharge on the drinks, and yet they can’t be honest enough to make a proper drink without skimping? The restaurant needs people with experience, not your aunts and cousins and friends without experience who just...

Let me start off by saying I don't really write reviews. But this place was extremely horrible. They don't even deserve 1 star. I would not recommend this place to anyone. My reservation was for 6pm on mothers day. I made a reservation for a party of 12. Half of our party came in at 6pm. When we walked in we was not greeted by anyone. I had to go and ask to be seated. We were seated till 7:00pm. The service was horrible. We ordered drinks and appetizers we got those till 7:45. It was 8:15 and we was still receiving appetizers to eat. A few people in my party had work. They had to leave without eating. This place should hire more staff. And they don't treat customers right. I spoke to someone who "claims" she's the manager. Her name is WAHEEDA R. if she's the manager I hope no restaurant have a manager like her. Cause she's terrible and rude. If you're managing a place you're suppose to have a table ready for a party of 12 and have enough staff. She's blaming it on the kitchen. A manager suppose to prep for adequate staff and enough cooks for an occasion like mothers day. If you're a manager (WAHEEDA). DO BETTER WITH YOUR TIME MANAGEMENT. needless to say we did not even eat there. We just canceled our food orders and went somewhere else. And on top of all that mess they had the nerves to charge me gratuity.When I couldn't even enjoy a meal there. Also they are very racist towards Indian people. One of the worker cursed at me and told me not to f* yell. That's the way these people train their staff. The manger also lied and said that people are also outside ordering food . When I came outside there was not a single soul in sight. I derseve to be upset cause we have been waiting 2 hours for some food. TERRIBLE...

My sister was visiting from Florida and wanted to go somewhere with a nice vibe and music, so I chose this place. On goggle it says open and the hours for 6/8 is from 11:30am - 12am. I called and made an 8PM reservation. Took an uber from Long Island to the restaurant, the car pulled up @ 7:55 and the shutter for the restaurant is down. I called back to make sure the restaurant didn't move. The girl that answered said, the kitchen is open but the bar is closed, the owner was suppose to open at 7PM and they are not here yet. while trying to decide where to go next, the shutter opened @ 8:08PM. We walked into the restaurant and none of the 3 ladies acknowledged us, we walked over to the bar to talk. We were told they were running a late. The little lady (very vulgar lady) behind the counter cussed us out and told us to get the F out, they were running late, and the other 2 said they are ACCOMMODATING us??!! We are patronizing your restaurant, and you are accommodating us??!! They were all extremely unprofessional. Needless to say, we left. My husband had done some advertising for this place, so my sister called back when we got home to tell them to listen to his program on Monday (today), for the great review they will get. The woman said "oh yea, you mean the 2 intoxicated woman that came in"? that means, they are ready to dispute this review by making it seem as though we were drunk and misbehaved. I would not take this time to write this review if I was drunk, it's not something I ever do, this is actually my first review and I'm not...