UniversaCare of Great Neck — Local services in New York

The agency provided 24/7 home health care for my elderly mom for over two years. The home care providers were always reliable and competent. I never had to worry that someone would not show or mistreat my mom in any way. Although my mom has Alzheimer's Disease, her doctors report that she is good physical health which I attribute to the excellent care she received from her providers who were patient and attentive to her needs. Additionally, I was always able to reach someone at the agency within a reasonable time after I contacted them to answer my questions or...

Sent me an inexperienced little 100 lb little lady to care for a 200 lb man. She was a one day fill in cause the aide on the previous day never showed up. She knew nothing of what to do with a senior in need of daily care. I’m so sorry that I spent all that money for the day to have an amateur paying for an experienced person. Never again will I ever use this company! Will try to dispute with cc company. I feel they took advantage of me with what they did! Shame on...

My mother needed a home aide after a very serious surgical procedure. We called UniversaCare and they provided her fantastic care. They sent us Marie, who was a huge help for my mother's first day back from the hospital. She helped her get around her apartment and took care of all the household tasks she needed assistance with. Very professional and friendly. We would definitely call back UniversaCare for any...