B & F Party Store — Local services in Newaygo

Overpriced - crazy mark ups for cans of pop. The owners wife is rude and confrontational. When the 2 liter of caffeine free Diet Coke was outdated by 15 days she first said we couldn’t exchange it because she had “already rung it up.” Tried to get a different 2 liter regardless but everything they had was past dated and expired. She refused to take any money off the 2 liter. Threw the pack of juul refills at us literally chucked them. Told us “go to plumbs with the very long lines.” Never going back and said that to them. The owners reply? “That’s fine we have more than...

Not your customers problem! You don’t have the right to get mad at a customer for you not having enough money in your til. You don’t have the right to be mad at a customer for you not having a product they want and they not knowing it , bc they’re never in your store. You don’t have the right to be upset with a customer while you choose to stay on your phone call. Lastly it’s very unprofessional to call customer dirty names in your language as they leave your store DUE to YOUR ignorance and arrogance in the situation; that simply could have been...

Be careful what you purchase ! Geekbars and knock off Geek galaxy are advertised on the same shelf being advertised together ! I immediately called and explained that we’re not happy with geek galaxy but because I didn’t catch it before the package was open they’re not willing to exchange or even try to make it right . I have exchanged open vapes at numerous vape stores no problem because of the...