let me start by saying the folks here are extremely polite and friendly. they are a small company and dont have the buying power of those huge chain stores, so the items are a few bucks more then if you travel to a bigger area, but keeping money in cocke county is important ! the folks here have family's to feed, so spending 5 % to 10 % more to shop local is worth it to me. when i moved here in 2016, we needed a new bed and i wanted to shop local. we checked another local store (that has since closed down) but the selection was poor and the prices were to high. when we got to freemans, the wife and I were immediately greeted by a fine salesman, directed us to the area we needed and made some suggestions, and left us alone to look, unlike some places that hover over you like a used car salesmen trying to get your money. we finally picked out a bed after much disagreement between me and my beautiful bride of 23 years, and he gave us a nice discount. my only grip is they have major name brand signs and displays on items that are not from the major manufacturer. a few months after we got our bed, i noticed the tag said it was from a mattress company in Gatlinberg, yet the display ads at the store on the bed had a major company listed, with all the features our mattress wound up not having. it could have been a mistake, but check the mattress before you drive away to be sure its what the ads on the display says it is. (only reason i didn't give 5 stars). we are still happy with the bed. in 2017 we had guests coming from out of town, and needed a bed for the extra room we have, i was shopping online for a cheap-o mattress at the bigger stores in Knoxville, but before i went for the drive, i decided to check freemens prices,and to my surprise, they had in stock, a budget queen size mattress and box spring combo for about 10 bucks more then the cheapest i found online in Knoxville. glad i went in to check, and again, excellent customer service. they also have a great selection of couches and recliners, along with many other household items and some strange merchandise you wouldn't expect at a furniture store. unfortunately they dont stock much "cheap" furniture, but you get what you pay for, and its mostly high quality stuff here. i highly recommend coming here before deciding on a purchase at a non local store, even if they cant meet your needs, its a pleasant...
Ā Ā Ā Read moreMy wife has purchased from this family run business for the past 20 years and believe it or not yesterday was my first time going into the store and meeting the owners. Boy what a breath of fresh air the store was fully stocked with great furniture and the family run atmosphere was phenomenal. Thank you guys for the help and thanks for always taking care of us. You guys are awesome and so much better than any big box store. Great store, name brands, great people and fantastic prices, 100% better than any big box store. Thanks again Don and Donna Fabrikant.
P.S. we all know when the wife is happy the rest of the family is happy so we are all š and you guys...
Ā Ā Ā Read moreWe came into Freeman's Furniture looking for a lift chair for my mother. From the very beginning, Co-Owner Brett Freeman was friendly, professional and accommodating. He was very knowledgeable and able to answer all of our questions. The service was incredible. We were able to have next day delivery. His delivery team of Speedy and Mark were punctual to the "T" with the delivery and had the chair ready for my mother's use in hardly no time. She fell in love with her chair immediately. They were professional and friendly as well. I highly recommend Freeman's Furniture to any and everyone. We were so pleased that we went back the next day and made...
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