Niles Family Fitness Center — Local services in Niles Township

We love the programs that the Center provides and wished they had more time slots for every program and age group. The prices are fair and definitely awesome classes are offered. More in the evening and after-school would be appreciated. The facility has a ton of amenities and space however it needs a deep cleaning and some serious maintenance. Lights broken, machines need repair and upkeeping, showers are broken or leaking water. The pool and locker rooms need a deep cleaning, lots of build-up and mildew. Fun pool area with excellent swim instructors and lifeguards. You can see they take their jobs seriously and like what they do; all the kids love their instructors and the kids are happy to be in the water. The swim classes are very well run and engaging for the students. It is nice they don't pack the pool like Voss or Goldfish swimming programs so because the kids can feel calmer without so many distractions and loud noise. The center also hosts some awesome town events you should all check out. The front desk staff is also very inviting, informative...

My child almost drowned during a birthday party.

When we came in for a bday party we were told that no swimming aids, like floaties or life vests were allowed. I thought this was ludicrous, but didn’t want to complain, thinking they probably had enough lifeguards on duty.

I was inside the pool with my 6yo and my 3yo. While I had turned to check on my older kid who gravitated toward the deeper end of the pool where his friends were, my little one was in the shallow end doing his thing.

It only took 4-5 seconds of me looking away to see him completely submerged under water, struggling and moving uncontrollably. I jumped and grabbed him, pulled him out of the water— thank god I was on time. I can’t begin to imagine what could have happened if I’d turned around a couple seconds later.

This entire event went unnoticed by the lifeguards. They didn’t see him struggling under water and they didn’t see me pull him out. Nobody approached me to see if he was alright. It’s as if they were absent.

I am never stepping foot...

My experience with the pool facilities was very disappointing and raised serious concerns about hygiene and safety. People were allowed into the pool wearing regular street clothes, which is not only unsanitary but also against basic pool health regulations. The lifeguard on duty made no effort to enforce any rules or even mention proper swim attire. This lack of supervision was alarming.

To make matters worse, many guests entered the water without showering, and there was no staff presence to ensure that basic hygiene protocols were followed. As a result, the pool water looked visibly dirty and unclean, which made it feel unsafe to swim in.

Overall, the facility seemed to lack proper management and attention to cleanliness. If health and safety are not taken seriously, I wouldn’t recommend using this pool or returning in the future unless significant...