Vernon Sales & Rentals — Local services in Niles

WOULD ABSOLUTELY NEVER PURCHASE HERE AGAIN. I never write reviews but this is furniture store is a giant SCAM. My husband purchased a bunk bed set for $725 and used his debit card to purchase. He brought it home, never took it out of the box. I found the same exact bunk beds at another big box store for $350. The next day my husband went to return the bunk beds and was told his bank card would be credited.

After a week of not receiving the credit back to our account he called our bank and said it was returned back to their bank and the credit needed to be reissued. THEY COULD NOT COVER THE CREDIT BACK FROM THEIR BANK!

My husband went down to the store to try and figure everything out with them. Including a copy of our bank statement showing them the credit was not on there. They would not accept what he said about the bank and told him to go to our bank in person and speak to the bank in person and they would speak with their bank.

My husband did that and still received the same answer from our bank. He went back down to speak to the owner and as he was waiting for the owner he was greeted by the supervisor of the store who insulted him the entire time he was in the store waiting for the owner to saying rude comments like “it’s not my fault you spent every last penny you have and can’t get your refund back”. How unprofessional! When the owner came he was just as underwhelming as the rest of the staff. They didn’t help my husband as at and treated us like this is our fault. They told us to dispute it with our bank and would not issue the refund. Clearly this company has something shady going on. I have never in my life been treated so poorly and rudely prior to today. The owner and his employees are rude and scammers....

Don't ever rent furniture or especially a house from Randy Snowden because he is a slum lord. Have tried to work with him with no avail. He expected us to fix his dilapidated house for him with no compensation. The house was infested with bed bugs. I paid for an extermitor to come out multiple times. After multiple hours of scrubbing house from head to toe and a fresh coat of paint on all interior walls we were asked to leave because our rent was going to be 5 days late. We have been gone a month and he is still harassing us....

Worst store ever got a stove back in may they say I have paid 682$ on it. The stove including tax was 950 and 5-6 months later I still owe 826 on it this store is terrible please do not go here you are going to get screwed over. It’s just not fair and they basically said all of the money I pad didn’t not count because I’m outside of my 120 days same as cash period. I’m sorry but this is wrong to do this to average everyday...