All Star Gymnastics & Cheer — Local services in Nixa

My granddaughter has been taking gymnastics lessons there for about a year and a half. For the gymnastics part, I would definitely give it five stars. She loves it and her instructors seem very good. I'm deleting two stars because three weeks ago we had my granddaughters birthday party there and when I walked into the party room I tripped and fell down, face planted on the floor. This is due to a hazardous uneven entryway between the party room and the waiting area. It is unmarked and about an inch and a half difference in the threshold area. This is the area of liability for them. I reported what happened and the instructor for the birthday party and she asked for my name and number. I would have thought that someone would have called to at least check on me to see if I was okay. It's three weeks later I still have severe bruising down my leg and I've been to the chiropractor several times. (I'm a person with two artificial hip implants and six fused discs in my low back) It's impossible to see an uneven threshold when you're carrying presents walking into a party room. They need to fix it --that's all there is to it. I find it disappointing that no one even called to say, "Are you okay?" The lack of follow-up and the lack of repairs, which I know have not happened because I've been in there since at my granddaughter's practices, is disheartening. I've been a business owner for 24 years and so I truly cannot understand why this part of the customer service has been non-existent. They're lucky and not a person who wants to call one of those television attorneys because it's clearly a liability that needs to...

If I could leave less then 1 star I would. If you have young children go somewhere else! The teachers either do nothing with the children or act as a drill sargent and yell at the children. My 5 year old was in a class for 2 months and barely learned anything. We then went to a trial class at Ozark gymnastics and she did more in that 1 hour then she had in 2 months in Nixa. Do not ever set up on automatic withdrawal because nobody from the office or the owner will respond to you. So if you stop going and try to reach out you are ignored and still charged. The owner does not respond when you bring up concerns or issues. Although she says she would be interested in talking and never gets back to you. We have had the worst time with All Star Gymnastics from awful customer service, being ignored, charging issues, etc… the worst part was that My daughter loves doing gymnastics and after the teacher yelled and put her down she did not want to do gymnastics anymore. We should build children up not tear them down! They should be ashamed of themselves and should not be teaching young...

My daughter has been going to All Star Gym and Cheer for many years now. She started with gymnastics, and is now on her third year of competitive cheer! She lives for this gym. She doesn’t want to be anywhere else or do anything else. The cheer family within this gym is truly a tight knit family. The girls all support one another, and are like sisters. The big girls are so good to the Littles. The coaches are amazing !!!! Many of the coaches have been around forever, and run a tight ship. The girls all love them and have a tremendous amount of respect for them! The owner is wonderful, and very approachable. She’s also very hands on and involved. My daughter is only 9, but in her words, “will always be a...