Target — Local services in Norco

Decided to shop early this morning to spend my hard earned money on a few dry goods. Tried last evening at the same location but lines moved like starring at pond water. This morning was even way worse. There were no cashiers. We were told to go to customer returns to check out. There were employees there who looked at us but did not acknowledge us. After about 5 minutes, I asked them if there was a cashier who could check us out. A store team leader walked out of the back room, saw us standing there, and shouted good morning to her team. Finally, the customer service rep opened a check out line but seemed upset and did not apologize for inconvenience. We spent almost $200 for a few items at Target. We shop regularly at this Target. Maybe it’s time for a change. There’s a decline of customer service at this Target. It’s time to get back to basics and show some respect to your customers. Maybe it’s a generational problem but whatever it is it starts with management and their training program. Team leaders need to lead by example and employees need to understand the meaning of customer service. I know we are in a pandemic but understand the Golden Rule, treat others with respect and treat others how you would like to be treated yourself or they would like to be treated. Let’s go Target and start implementing...

I'm going to start by saying I love target. Easily my favorite store. I also loathe bad reviews. But, this being said I had the worth and most uncomfortable experience here with two female employees. They decided it would be awesome to bash their store, their employees and their management inside of the children furniture asile. They decided it was important to discuss their hours being cut, how much they hated working there. The store being a complete mess/ going down hill and hating their new store manager (by the way if you go Tuesday 10/3 you'll meet him and he is THE worst according to one of the emplyoees). This type of behavior is completely unacceptable and it was not okay to make customers feel uncomfortable. I did let a "upfront supervisor" know of this behavior but, I am skeptical on if it was the right person to report it to as she asked me to if I would "like to write something up?". I declined. I hope management is made of this situation and it is dealt with and hope no one gets made to feel this way when shopping. I will continue to shop at...

I came in today to purchase the 4th generation echo dot in charcoal. I purchased it online and came in early because I was unsure if it was actually in stock or if the system was lagging on keeping up with current inventory. Online it said there was only one left but unfortunately that was not the case. The woman at the customer service desk was really sweet and gave me advice on what to do if it wasn’t in stock. I used to work in retail so I understand how these inventory systems work and how slow they can be on updating inventory. I ended up getting the white one since it’s no big deal. But let this be a lesson for all target customers. If it shows online that there is only one or two left, make sure to call and ask before you put in the order. These inventory systems are really slow on updates and it’s never the employee’s fault when the product is out of stock and the website states...