Cat's Car Wash — Local services in Norcross

I have used to place in the past and I didn't like the quality of their vacuums. But today I went for a quick wash and was highly disappointed. First the change machine wouldn't exchange my money. I inserted 2 different 5 dollar bills BOTH were rejected. So I tried the only other bill I had on me which was a 10 dollar bill and it accepted that quickly. Mind you both 5 dollar bills were much newer than the 5. Then when I go to insert my coins it robbed me of 2 quarters, and to make matters worse the time was fast. Like I said I've washed my car at many other locations around Atlanta and this was by far my worst experience. I usually don't like leaving bad reviews but this place left me with a bitter taste. I will NEVER return, it's no wonder the car wash NEXT DOOR was completely full and this location was completely empty besides me. I would give it zero stars if that...

I used to love this place, but this might be the last time I use them. That is, until they replace all the broken equipment and machines. Today I picked the wrong bay and put in $5 without checking the wash gun. It was a broken one and even the nozzle was missing. Nothing worked except Rinse, and the jet went everywhere. So I moved to another bay, leaving that $5 unused and wasted. No one was there to refund me or activate another bay for me. The other bay barely finished the job. Nozzle was also damaged and at full blast all the time. The drain was slow, allowing soap water to build up around the car. Spot-free rinse was empty (happened before). I don't know why this place suddenly deteriorated so badly. Maybe because of the pandemic, or the fancier carwash next door? Such a pity because this was one of the better self-service...

I go to Cat's about every 2 weeks to wash under the hood of my car. Two weeks ago, after putting the money in the machine, I saw the green engine cleaner water shooting out through 2 holes in the rubber part of the hose, getting my clothes all wet, and making it almost impossible for me to use it! This happened in 2 different bays. The 1st time I went there, the ceiling was leaking down on my head!! A couple times the change machine wasn't working!! The owner needs to fix things right away, and not let them get worse!! Also, the water pressure is low in some of the hoses!! Owner needs to keep Cat's Carwash up better. He can afford it. He's got 2 self-serve ...