Ollie's Bargain Outlet — Local services in Norman

Why I rated 2 stars:

My experience at this store was disappointing for several reasons. First, the store had limited inventory, which meant I couldn’t find items that were useful to me. The few items I purchased turned out to be unsuitable, leading me to make a return.

When I tried to exchange a rug for the exact same item, the young cashier insisted I pay full price for the exchange—something that made no sense. After refusing to refund me, she muddled through the process without any clarity, leaving me frustrated and confused. Even worse, she did not attempt to seek help until I absolutely refused to leave. Finally, the manager intervened and told her to issue the refund, which should have been done from the start.

On top of that, I was rushed to sign paperwork without being given a proper chance to review it. This felt unfair, as I wanted to ensure everything was correctly documented.

To anyone shopping here: Be cautious when making returns or requesting refunds. Always read the return policy carefully. Don’t hesitate to ask questions to make sure you understand everything.

This experience was unnecessarily stressful, and the lack of proper training and customer care was very...

I recently stumbled into Ollie's the other day it once was a place for groceries for many years 4 different franchisees , anyway I lived in the Colonial Estates for 12 years and since I no longer live so close my wife and I went exploring for a friend's birthday gift . I was surprised by the diversity of inventory , they had everything , I was shocked , the price was very impressive compared to any competitors , we ended up buying some footwear and personal hygene products name brand and cheap, the store was organized and clean full of folks we stood in line to check out. I had a budget for the gift which I met easily including the 4 items we purchased for ourselves . You need to see it to believe it. I'm going back...

Went here yesterday for the first time they opened! There grand opening in the 26th of February but they’re doing a soft opening! Go check it out! “Meaning there open right now” Just wanted to come on here and say wow to everything. Love all the amazing prices the workers were friendly and it just felt like being a little kid in that place they have so much stuff it’s really worth taking a look!! This will definitely be a go to store and me and my family will return. Thank you Ollie’s for bringing your excitement with the prices! Just overall a great...