HomeGoods — Local services in North Charleston

Don’t order anything for delivery from them. Just don’t do it. It’s not worth the hassle. I bought my item a week ago, and when calling to schedule a delivery due to size and weight, their 3rd party delivery service insisted that this store doesn’t exist. It took two days to get that sorted out without assistance from the store. Then it took another two days to get the delivery actually scheduled.

TWICE, on the day of delivery, the service was cancelled by their drivers. This has been a nightmare and I still don’t have my order, which I’ve already paid for in full with both HomeGoods and the delivery service.

This is nowhere close to the “same day delivery” the store advertises. It should say “Same day delivery!**

** Terms and conditions apply accordingly. You must be able to fit it in your vehicle and deliver yourself.”

Spare yourself and your wallet. Order from Amazon. Your sanity...

Trish Mitchell, and Nizalia helped me SO much! A different Homegoods made a mistake with my purchase and Trish and Nazalia helped me fix the massive dilemma it turned out to be. They both had so much patience, and empathy toward me. I had had SUCH a bad day and they were the literal ONLY reason I felt like a human being again by the end of it. Not kidding. Sometimes, that kind of kindness is all it takes. While I’m sure this may seem bias, I think they also both deserve a raise. You could tell they had been grinding all day, and had so much more work to do before it was all over, and then I come in and they still had the best of intentions to actually help me and the most amount of patience. Please acknowledge them and give...

This store has many different beautiful styles of home decor to select from. I did not give 5 stars because I was shopping specifically for large wall art; and while there were many different types of decor, there was no wall decor to suit my design needs, or the quality in the type of art I was looking for was lacking. Also, while customer service was available, cashiers were not as kind or empathetic as I would expect. Kindness and empathy are essential components of excellent customer service. I would rather be serviced by a robot than an arrogant individual who behaves in a critical manner rather than an objective one. A genuine smiling face will accrue many sales...