Continually disappointed when I visit this Staples. Today was no different. I was looking for a chair mat, there were none on the rack so I checked their website and it said there was 31 in stock. I went to fetch an associate for some help. This associate, Sarah, proceeded to tell me that there was 31 in stock but that she would have to order me one. I requested that she check in the back seeing as both the store system and website say they some. She refused and stated that she doesn’t need to go look because they would be on the rack. The rack isn’t even big enough to hold 31 mats. I again requested that she just check, she again refused and I started to ask another question when she abruptly walked away to talk to a friend that walked into the store. The leadership of this store needs to do a better job of...
Read moreTried to buy a laptop for my mother. They had one on sale that was a good computer, but didn't have it in stock. They told us to order it online and it would ship to the store. Okay, no problem, except it was $50 more online. My mom stopped at the Reading store and the laptop was $10 cheaper there, but they didn't have it either. Of course they tried to sell her the more expensive one that they conviently had in stock.
I don't know why prices are so different, but it feels like false advertising since we could not get that laptop at the advertised price no matter what. Instead, we bought directly from Dell and got a better computer for the price. Never again will I recommend checking Staples for a computer. I don't know why they even display them anymore--they never have the good...
Read moreThey have a great stock of items in store. I like being able to call, get a person, and confirm any questions before coming in to buy. I've found that the staff are glad to help. The last time I went in, I needed toner and was surprised at how good a selection they had.
When I was in yesterday, I did some browsing in the store. They had a good selection of gaming hardware I didn't expect. There were ROG gaming hardware devices like mice, keyboards, and monitors as well as a nice selection of Logitech hardware, including some Logitech gaming hardware. They also had some very nice USB attached docks. At least one I saw there had a lot of ports, will charge a USB-C charged laptop with up to 100W, and has a built in Qi charger for a phone or other devices that support Qi...
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