I have had a couple things custom made here and everything turned out beautiful. They were on time with everything they made. Also I loved how fast and easy they made it to order and get things done. I recently ordered a necklace from a company online and I like it but I don't love it. It wasn't what exactly was advertised. I wish I would have just went to my normal place from the beginning. My business will be back with A&A from now on... Where it should have been! They can do just about anything and they won't kill your bank account. I even had something as simple as getting my sons name, birthday, and weight engraved on the back of a custom little boy charm and it was done beautifully and not...
Read moreMade a layaway have my ticket in storage inside a safe I can’t get access to And for the past few months I have been calling or my husband to See what we owe on our layaway we gave a good deposit down and every time they say they will look it up and call us back. I believe they waited for the length of the layaway expired to say we lost our layaway. Because at this point it’s been months since the time of the layaway lapse. Will Have to contact a lawyer if I don’t get my layaway or deposit back. They are suppose To only charge a cancellation fee if that and return the rest. It doesn’t take months to find a layaway in your system let alone a small store. This is...
Read moreI took my rings there to have five of them resized—some smaller, some larger—and over time, the stones started falling out randomly. Eventually, I lost them all and needed new stones put in. I brought them back to the store and explained the situation, but they didn’t address the issue. I left the rings for repair in December, and it’s now been about four months with no updates. Every time I try to call, it either rings endlessly or says they’re closed. I’m really frustrated. My family has been loyal customers for years, always buying from them and bringing things in for repair, but they’ve treated me this way, and it’s really...
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