Shop 'n Save — Local services in North Huntingdon Township

The last straw. Every time I go in there there is some kind of problem.Every time I leave I say I’m never coming back. But today was the last straw. I tried to return a box of wine that I bought a few days ago. When I opened it it was obviously spoiled. I talked to the manager Kenny. He first said he couldn’t take it back because it was alcohol. I told him I’ve gotten bad ones at wine and spirits and they take them back. He said “But we’re a grocery store.” My argument is that it’s still an item sold in your store. He then said he couldn’t take it back because it was opened. I asked how could I know if it was spoiled without opening it. So which is it because it’s alcohol or because it was opened? I also asked if I returned a spoiled grocery item if they would take it back. He said yes. So how is this different? He said there were different “guidelines”??? Total BS! Anyway, like I said this is the last straw. I will definitely...

Went in about 100 pm. All check out were open including the four self check out lanes. It does say 20 items or less. I didn’t really count how many I had but anyway used the self check out. I had one item that did not scan so I asked for help. The older lady manager came over and helped me. She was polite but did say that next time to use the other lanes that the self check out was for express customers only. I thought I was pretty fast and no one even entered the other 3 self check outs and no one was behind me. I did look at my slip and it said 30 items. My bad but I feel like she was a Karen. She did not have to say that to me. Am I being unreasonable. If you have ever shopped here it is not the best grocery store and prices are very high. It upset me enough that I will not go back there. I will drive 5 min down the road to...

Expand and read the rest. Being disabled I use the power wheelchair here. Had trouble with it breaking down in the store twice. Spoke to Gary, he had it checked out and batteries replaced within two weeks. (Something Giant Eagle still has refused to address) That being said, my cart, full of groceries filled a regular buggy that he chased for me. Then an employee (Jemaine) knotted all of the bags, tied them so they wouldn't spill all over the truck bed. She came out and loaded my truck in there rain. She then told me she was almost done with her shift. That she could follow me home to unload them at my house. (Being a handsome guy women always want to follow me home. Hahaha.) Seriously, they really went out of their way to help out on a cold, rainy winter day. Thanks to your staff, definitely...