Verizon — Local services in North Lauderdale

Exceptional Service from Derek at Verizon Wireless! I had the pleasure of being assisted by Derek at the Verizon Wireless store, and I must say, his service was nothing short of outstanding. From the moment I walked in, Derek greeted me with a warm smile and genuine eagerness to help.He patiently listened to my needs and provided knowledgeable recommendations tailored to my preferences. Derek's expertise in understanding the latest technology and network options was evident throughout our interaction.What impressed me the most was Derek's professionalism and attention to detail. He took the time to ensure I fully understood my options and answered all my questions with clarity and patience.Moreover, Derek's friendly demeanor made the entire experience enjoyable. He created a welcoming atmosphere, which is often rare in retail settings.Thanks to Derek's assistance, I left the store feeling confident in my decision and extremely satisfied with the level of service provided. Without a doubt, Derek is an asset to the Verizon Wireless team, and I highly recommend him to anyone in need of exceptional service. Thank you, Derek, for going above and beyond to ensure customer...

My husband and I went to this store to upgrade our phones and add my daughter to the Verizon family plan. Juan assisted us. He told us that we could get my daughter (who lives out of state) a FREE phone and that once she received the phone she could call and he would assist her with transferring old phone to new phone. She contacted him and he said he was not available and that she should go to a Verizon corporate store. So much for Juan’s help. We get the bill and find out we are being charged for 4 lines instead of three. We contacted Verizon directly and they said that in order to get the free phone a new line had to be added to the account. We were never told this by Juan. To drop the 4th line we now have to pay for the “free” phone. We feel we were duped and that the store on McNab should pay for the “free” phone. I will never do business with this...

Juan at Verizon was a huge help when my family and I came in to get new phones. From the start, he was friendly and made the whole process easy for us. He listened to what we needed and helped us find the best phones and plans without any pressure which was good. He knew his stuff and explained everything clearly, so we felt confident with what were choosing. What stood out the most was his patience. He took the time to answer all our questions and made sure we understood everything before making a decision. Plus, he was just a really nice guy, which made the whole experience better. Thanks to Juan, my family and I walked out happy with our new phones. If you’re looking for great service at Verizon, I definitely...