Bridal Corner — Local services in North Ogden

The ladies present when we went to final fit and pick up my daughter in laws dress seemed kind to us but not to each other, there was a shortness and annoyance between them that even I could see. My daughter in laws dress she fitted just the month before no longer fit but a month ago fit like a glove? How does that happen? We tried other dresses and were able to find one she liked that did not need any alterations which seemed like a bonus because for some reason her original dress was going to require a gross amount of work to the tune of another $400+ dollars. Don’t worry folks they did not loose any money because in the end she found a more expensive dress, added a sash, opted out of a bra but still owed an extra $400. The brides mother completely confused as to why the dream dress no longer fit and feeling the brides frustration and confusion called to enquirer about the exchange...you see the mother of the bride was not able to attend....here’s where my reason for the review comes to the table....the woman on the phone to deflect their responsibility for either selling the original dress or switching it, she decided to tell the brides mother that I was basically a bi**h during the fitting telling the bride the dresses were ugly, didn’t look good and that I was rude!! Get out of here! Did I critique the dress because all of a sudden her breasts that were built into this dress but were not in the original dress were sitting like strange lumps and out of place? Your dang right I did! And if I didn’t her sister would have called them out on the gross difference from the original a month ago. I’m curious as to why you would remove the tags from a customers purchase unless you have something to hide? Good for you you hand wrote some BS on a receipt and we are supposed believe you when you have done nothing but shady business? You may want to consider the repercussions of trying to defame someone’s character to cover your own self! Let’s touch on publishing these ladies sizes? What is wrong with you? You want to tell my daughter in law she gained 6!! Sizes!! In 30!! Days!! You are out of your mind! This is a crazy time in this world and the kids getting married now a days will find alternative ways in which to marry and your business may not survive anyways, you would think sensible business people right now that are desperate for $$ would not operate in such a deceiving manner, I hope my review has you loosing as many customers as you claim the sizes...

I wish I could rate them lower. I had probably the worst possible experience. They were nice at first but once they got my downpayment on the dress the niceness stopped. The older ladies were all very rude and argumentative. They always assumed I was wrong when there was a disagreement and they were right and they were very rude about it. But every single time there was a disagreement I ended up being right. Did I ever get an apology? No, just more rudeness. I would make an appointment and have to wait 15 minutes past my appointment time before anyone even acknowledged that I had arrived. My information in their system was never correct and had to be updated every time I spoke with them. Every time I turned around there was a new fee for something or other. Everything is overpriced and they don’t tell you about all of the costs up front. I would get rude phone calls days after leaving the store telling me I had to pick up the dress when they were the ones who had told me to leave there in the first place. I was told very rudely multiple times, in store and via a phone call, that I would have to rush my alterations and pay extra because they thought my wedding date was sooner than it actual was, even though I had updated it several times with them. They even did an alteration on my dress that we had talked about but I had never authorized. It was weird because I had asked them for a quote to do 4 different alterations on the dress and I got a quote of $250 for all 4 together. I left the store that day saying I would make an appointment for the alterations when I was ready. But when I came back to pick up the dress so I could have some other seamstresses look at it one of the alterations was magically done and I owed them $75. I almost refused to pay for it because I was so mad that they had done it without my permission or without me agreeing to that price. Turns out that after taking my dress to another seamstress the rest of the alterations are only going to cost $50. $125 total for the alterations is less than half of their $250 estimate. I bet that my new seamstress would have done the alteration the store did for less than $75 as well. I wouldn’t mind paying a little extra for some things if the customer service was excellent but this store isn’t worth it. I am disgusted with the way Bridal Corner does business. I have told everyone what a horrible experience I had and will never recommend Bridal...

It’s very unfortunate that this store has such terrible customer service for the fact that they do have beautiful dresses. I went wedding dress shopping with my mom and sister a few weeks ago for the first time and I was so excited for the experience and sadly, it was terrible. After being given four clips to pick out the dresses I would want to try on, the employee only took two of the dresses I wanted to try and then chose a dress of her choice...insisting I would love what she chose (which, wasn’t even the style I was looking for.) After trying on dress #1 of choice, I really liked it. The girl then told me that I “looked beautiful and it looked like I was going to the Great Gatsby.” Although I found her comment to hinder the fact that I liked the dress, I tried on dress #2 of choice and fell in love with it. As I tried to envision what I would look like as a bride, the annoying employee kept saying, “I hate to be the bad guy, but which dress do you like better? Dress one or two?” Like, can I not have a minute to look at it? I felt very pressured the whole time I was in there. As I was seriously considering dress #2, I noticed some bulging in the breast from the beadwork. I asked what it was and the one co-owner told me “they don’t look at those kinds of things until someone buys the dress.” My mom then told me to take it off because we wouldn’t buy something that expensive to not know if it would need extra work to it or not. Once she had said that, the lady immediately stuck her hand inside the dress and said there was nothing wrong with it, it just needed to be steamed. It’s so sad that this company is too concerned about selling dresses and pushing people out the door, rather than creating good customer service, clientele and making sure brides are getting their money’s worth from a dress. I think this company would be better off with clientele if they weren’t so concerned about getting you in and out. I really loved the second dress and would have ended up buying it if I hadn’t walked out so frustrated over such crummy customer service. In my opinion, it wasn’t worth it to buy the dress, because you’re also paying for the service...which couldn’t have...