I made an appointment for a haircut and drove an hour to get there. While I didnât expect to be seen immediately, I never imagined Iâd be waiting an hour and a half especially after their assistant had already washed my hair. The wash itself was done nicely, but after that, I was left sitting in the cold room with soaking wet hair for 40 minutes, which was incredibly uncomfortable.
What made things worse was watching the stylist take in two walk-ins during that time, despite knowing I had been waiting and already had my hair washed. It felt like my time was not valued at all.
I had clearly stated, more than once, that I only wanted a simple haircut without styling, which they said would be $30-35. But after all that waiting, the stylist went ahead and styled my hair anyway without asking, and charged me $45. No apology, no explanation, and barely a word was exchanged during the service.
The entire experience felt careless and dismissive. I left feeling frustrated and completely let down. I wonât be going back, and I wouldnât recommend this place to anyone who values their time or expects basic...
   Read moreI made an appointment to have my hair cut. My hair is shirt and I just wanted it cut shorter. This place is around the corner from my house. Made the appointment a week earlier. When I got there, they looked at my face...brown, and said oh, she is not here. Totally unprofessional. I called Malogro's in New Brunswick and went there the sama day, beautiful cut, great people. I will never go to Greenbrook road beauty center and will...
   Read moreI am from Brooklyn and new to North Plainfield, so you know I am picky about who does my hair. Mirtha did not disappoint. A wash, set, condition, trim. I was so pleased with the way it came out. She did an excellent job and took her time. Temperature check and hand sanitizer on deck from the moment you enter and everyone is sufficiently spaced out. This may be my new...
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