Rouse's Flower Shop & Greenhouses — Local services in Northern Cambria

The owner's customer service skills leave much to be desired. My mom went to Rouse's to order a presentation bouquet for my sister's burial service. The sales associate was very kind, expressed her sympathy and asked my Mom what type of flowers she wanted. When the associate provided the owner with the details of the order, he snapped at her saying they were too busy for this. The associate tried again, but he refused to take the order--for a singular, small bouquet--because he rudely claimed to be too busy. I realize everyone has bad days, but being rude to a grieving customer as well as his employee is a poor business decision.

My Mum had a better experience at Peterman's Floral in Altoona where the florist was kind, compassionate and very skilled in her ability to put together a beautiful bouquet for my...

Truly, I love this place. I’ve ordered from here several times, recently (pictured) for mother’s day to my mom, and the flowers are always so beautiful and full of life. They really do try their best to match the flowers with an online order. Communication with the owner/manager is always so easy and they really do exercise care with your order. I would recommend this place 10x over to anyone. It’s the perfect place for sending flowers to a loved one when...

Today I wanted to brighten my best friends day after the loss of her dad. After coming across a scammer that had all intentions to take my money and no intentions of delivering her anything I found Rouse’s. The owner was very kind and due to the distance from their shop to her house said tomorrow at very best but she received her flowers within a few hours after placing my order. I would like to thank you so much for being helpful in a very...