Cosmo Prof — Local services in Norwich Township

I had a horrible experience when I was at this location. I didn't know I had to be a "professional stylist" to buy products. I told the girl working I liked the store and was having a good time. She immediately asked if I had a license and kicked me out. She pointed at the door and screamed get out. I asked if I could look around more and she told me to leave. I felt not welcomed and judged. I understand I didn't qualify to buy items but the customer service experience was the worst. If I was a professional stylist I would never come back. I didn't even receive a apology for...

I have been to two different Cosmo Prof’s, and they did not have the blow dryer I needed. So the one in Grove city called yesterday to find out if the one in Hilliard had it. They are going to hold it for me today until the end of business day. They told me they opened at 8 AM. I’ve been here since 815 and it is now 9:10 AM. I drove 35 minutes out of my way to come up here to pick it up. Call customer service and they will not ship it to me for free. I am a little...

As a barber I always get the sideways look walking into any CosmoProf I understand that but that's no excuse for terrible customer service. I asked multiple people about certain products and basicly got sent away. After not finding what I went for I proceeded to cash out and the girl was very unpleasant. She seemed to be very upset she had to do her job after enthusiastically cashing out the woman...