OfficeMax — Local services in O’Fallon

Terrible service walked in and bought a new Gateway all in one computer. It was at a great price after doing all the research . Lady went in back to get it , I meet her at the register I asked her if it was opened before because it looked like it was re taped on the top of the box. She assured me that it wasn't , I paid for it went out to the car . When I lifted it up into my vehicle, there was a huge break in the box , like it was dropped or some had opened it up before. So I went right back into the store and asked for a different one , they sure seemed like they didn't care at all. They did bring one out a few minutes later, but noting was said at all. It was like they knew that one was defective and they got caught trying to get rid of it. The only thing keeping places like this in business is customer service, and convenience . You can buy any of their...

As a small business owner, I frequently need copies of items for exhibit booths and other types of of events. I am always grateful that the printing services staff is gracious, helpful, and responsive whenever I place (sometimes very large and complicated) orders. Occasionally a mistake is made, but the managers and staff always do whatever is necessary to fix it in whatever way they can. Additionally, the staff does not appear to turn over frequently; I see the same staff members each time I'm in and they recognize me, too. [Is it weird that the Office Max is the place that I can go where everybody knows my name? Yep, definitely weird. Oh, well.] Keep up the great work! (Special shoutout to Preston, who has helped me on more than one occasion and goes the...

Last weekend my husband and I were shopping for a printer. Kevin was there to help us right away. He was knowledgeable, professional and polite. Today I went back to buy a printer Kevin showed us. I was greeted by Preston, who asked if he could help me. He quickly picked out the printer and the ink I needed. I think I was the first one in the store and I was in a hurry. I believe Preston perceived this and he was quick and efficient. When I was leaving, I saw Kevin, he remembered me and said hello. What a great team of people at the O’Fallon store! I could have saved time and shopped at a store 5 minutes from my home. We will be purchasing office furniture for 2 offices in the near future. I will definitely be going back to visit...