I’ve been coming to this barbershop for a while now and have always had great experiences—so I was genuinely surprised and disappointed by how today went.
I booked a one-hour appointment for both a haircut and beard trim. Unfortunately, the barber I was paired with took nearly two hours just on the top of my hair, and we never even got to my beard. I specifically come to this shop because I expect everyone to be well-trained, especially when it comes to straight blade work, which is why I choose this place over others. Today didn’t reflect the level of professionalism I’ve come to rely on.
Thankfully, the owner stepped in and took the time to clean everything up, which I really appreciated. I did leave happy, and his attention to detail made a big difference. That said, I was still charged the full $45—even though the appointment ran twice as long and was only halfway completed. It left me a bit confused and honestly a little disappointed, especially considering I’m always happy to pay premium prices and tip well when the service is great.
I’m sharing this not out of anger, but in the hope it helps tighten up the experience for future customers. I really like this place and want to continue coming here—it just wasn’t the standard I’ve come to...
Read moreWalt’s is a vibe. I can trust anyone there to make sure I leave feeling fresh and clean. Always good conversation and the pride taken by everyone there is hard to beat. I’m always happy to go and leave feeling better than when I arrived. I’ve asked for specific cuts and also asked them for their opinion on a new style. While their fades are all solid, lately I’ve been working with longer hair and they still handle it without missing a beat. Walt’s isn’t a secret anymore and is the best barber in St. Charles county (if not all...
Read moreI was overdue for a haircut and beard trim, so I googled barbershops near me and stumbled on Walt’s. Tucker happened to have a last-minute opening so I booked. Man am I glad I did. The place had a great vibe, the guys were cool, and Tucker knocked it out of the park. Super detailed, took his time, interesting convo, best fade I’ve had in a very long time. And their rates are very reasonable. Heads up: they...
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