Bordona's Oakdale Furniture Mattress & Appliance — Local services in Oakdale

We decided to go with Bordona’s instead of our local furniture store, and we sure are glad we did. I knew which sofa that I wanted, the Flexsteel Jarvis loveseat with center console in mocha brown. We have wasted money on lesser quality sofas for far too long, and the power sofas break down and fail within five years, not-so-coincidentally when the extended warranty ends. (It was actually wrenching my back because both seats sloped down toward the center console where the mechanism failed!) Anyway, our experience with Bordona’s was flawless from beginning to end. We never went into the store and did everything over the telephone and online. The people in the store were extremely responsive and friendly, and they ordered our sofa and it arrived three weeks earlier than we expected! The delivery guys were awesome, very professional, careful with our floors, and they were in and out of here within probably 25 minutes, and that includes setting up our new sofa and hauling away the old one. We had a 9 AM to 2 PM window, and they showed up promptly at 9 AM which left our whole day free. We applied and qualified for zero percent financing online, so I think our payments on a $2,500 sofa are only going to be around $40 a month. We opted for the extended warranty and removal of our old sofa so the total was closer to $3,000. I think we are going to buy furniture with zero percent financing from now on. It allows us to buy a QUALITY piece of furniture or kitchen or laundry room appliance that we can pay off interest free within 12 months, and then we can move to the next quality household item that we need without affecting our budget too much. As far as the sofa itself goes, I didn’t realize how much we needed it. The back and neck support are amazing, and the Flexsteel has such clean lines that it made our old power sofa look like a big dinosaur. It’s beautiful and reflects the quality and care it was made with. Thank you Bordona’s! See you in...

UPDATE! I have spoken to the comany and the problem has been resolved very kindly! I appreciate that!

Our washer went out and I was desperate to get one the same day. I was going to get one from Best Buy but my husband really wanted me to shop a local, mom and pop shop! So I went to Bordonas. The sales associate brought me to their scratch and dent washers which were "50 % off". I purchased a "$1,600" washer for $800 (no manuals), plus ordered a brand new matching dryer for $800. Later in the evening I was stressed about paying $1800 for a washer and dryer. I decided to price check against home depots prices and their normal price for the same washer was $800. Now, I feel like I was totally deceived. Yes, I should have done a price comparison before I bought. But, this experience has truly changed my mind about shopping small business. Im really quite saddened by the entire situation. I understand a couple hundred over boxstore prices, but $800 is ridiculous. I should just return it and spend my $800 at home depot. At least I would have a brand new one and the paperwork and manuals...

I was very disappointed with the service I received from this furniture store. I went to this furniture store on 1/5/25, and purchased 2 recliners, paying close to $1800 with delivery charges.upon delivery on1/7, one of the recliners was a different color. Office was called and I told employee that I had ordered 2 of the same color. She was not to happy to have one recliner returned. She said it would be a few weeks before another recliner would be delivered.WEEKS? I accepted. Well approximately 3 weeks later, recliner was delivered at 4:15pm. You would think out of courtesy and good customer service, I would be the first customer to have delivery as it was the first recliners were delivered. First delivery was at 1:30. My window was between 1:30 and 4:30. Also, I’m not happy with the recliners. Very uncomfortable. I’ll be selling them at a loss. My first recliners which were bought at Walmart were more comfortable and cost $200 each....