J&J Jewelers — Local services in Ocala

I had difficulty in trying to find any optical store or jeweler that was first willing then capable of repairing a broken weld/solder on my 3 yr old RayBan metal eyeglass frames. Upon referral from Ocala Eye, I was sent to J&J Jewelers on W SR200 in Ocala. From the moment I walked in the door I felt warmly welcomed and confident I was in good hands. Judith immediately examined my frames, was concerned about the delicate nature of the repairs (of which no one else wanted to touch), consulted with Charles , who with his hi-tech Laser Welding machine was up for the challenge. As intricate as the repair was they still honored their warranty backing up their service and charged me a very reasonable fee. As hard as I am on my glasses, I paid my 3rd visit back to their store today, again in need of minor ‘spot’ welding, and again they persevered and repaired flawlessly! I was insistent on offering to pay for their service but no, Charles stood behind his warranty and declined any payment. This type of quality and personal service is nearly impossible to find today but at J&J Jewelers, it is their constant!! Without any reservation, I highly recommend them for any eyeglass, jewelry, watch or clock service, repair, sales or appraisal needs you may have!!! They are a truly exceptional business in today’s...

I usually don't feel the need to leave a review but when I'm genuinely impressed with the service, I just have to give credit when it's due. Not sure what I loved more, the jewelry, the people or the cutest little dogs ever lol. The people working there are so genuinely nice it was hard to leave. (I can tell when someone is there to do a job and when they love what they do, my visit didn't feel like I was dealing with people who were working. I really felt good in there) The work on my daughters bracelet was done not only incredibly fast but well done. I had mentioned I was looking for a peace of jewelry not many jewelry stores carry or take weeks to bring in the store, they literally brought it in just so I could see it in person and then order when I'm ready, they got it in the store lightining fast lol Im definitely going back and getting all my jewelry done there. Not because of how fast everything was done because I willing to wait, but because I felt like they really listened to what I wanted and went above and beyond to educate me and give me a visual of what I was looking for. For me I need to feel sure about people before I make jewelry purchases...I have been to kay jewelers zales and many others but none felt as personal as j&j jewelers...I'd give it more stars but 5 is the most...

Yesterday I walked into J&J after they had been on vacation for 3 weeks. It was extremely busy and they were taking great care of customers. I love the way they set expectations with the customers who wanted something "right away." They explained they "may" be able to do it and also said they could not promise based on the workload. My simple project of some charms being removed and replaced on a bracelet was not time sensitive so I was happy to wait patiently. I told Jeff and Judy that this was a Christmas gift so there was no rush. To my surprise I got a call later that afternoon saying my piece was ready. I thought they had called the wrong person! Can this always be done? No, but when it can J&J Jewelers goes out of they way for customers! Thanks Jeff and Judy!

Carey David Carey...