6/28/2023 the pharmacy has really gone downhill. I have been coming her for over 15 years but after todayās treatment I will not be returning. About 3 years ago they started clearing out regularly pharmacy workers every 6-12 months. This includes the pharmacist themselves. This leaveās customer like myself starting all over building relationships & trust with new employees over & over & over. Usually new employees come in totally untrained. Donāt know how to use the computers registers and time to pick up prescriptions unbelievably long. Today there was a 4 car wait when I got there. So I went inside after waiting inside 1/2 hour for medication I couldnāt do without I returned to my car and when I finally got to the window 20 minutes later the tec had no idea how to lookup my account, then couldnāt find the medication. Then had to go ask for help again from someone I had never seen before⦠it should not take 1 hour to pick up a prescriptionā¦. I am done with...
Ā Ā Ā Read moreI use this pharmacy all the time. They are usually very efficient and very nice. However, I had a totally different experience today. The pharmacy couldnāt find my RX. This has happened in the past and the pharmacist usually takes extra steps to find it. TodAy, the lady at the register was uncooperative and extremely rude. She even told the pharmacist that I didnāt want to listen to her. I have proof of the RX transmittal on my phone and begged her to look for it a different way and she refused. She didnāt care that I had confirmation on my phone. I have a sinus infection and I am in severe pain from the pressure. I really needed the meds that were prescribed. They were not helpful at all. Rating:...
Ā Ā Ā Read moreI came to the pharmacy with my 3 sons to get vaccinated today 6/6/2021 which we had an appointment already . The pharmacist Stan Kopylov WAS NOT NICE AT ALL HE WAS ABRUPT AND CONDESCENDING. It was so clear that he treated us this way because of our last name and his last name , itās a shame for a professional to do so based on political or religion reason . Iām a doctor , MD and I know how to treat people regardless of their back ground but this individual need consultation to how to treat people with different back ground than his . I waited 15 minutes for observation for my kids and saw him how he treated other people . Shame on CVS to hire people like him and shame on me to come to this...
Ā Ā Ā Read more