I recently had the pleasure of shopping at Key West Mattress Center, and I have to say, the experience was exceptional, thanks to Kim! From the moment I walked in, Kim was there to assist me, making the whole process incredibly smooth and enjoyable. He listened to what I was looking for, like a box spring, and immediately guided me to the right options.
What really set Kim apart was his approach. He wasn't pushy or trying to haggle, which was a refreshing change from other places I've been to. Instead, he genuinely seemed interested in helping me find the perfect fit. He even showed me other items that might interest me, and everything was offered at a great price.
The customer service was top-notch, and the same-day delivery was the cherry on top! Kim's professionalism and dedication to customer satisfaction made my shopping experience stress-free and genuinely fun. I highly recommend visiting Key West Mattress Center and asking for Kim. You won't be...
Read moreAmazing value, and customer service. I shopped mattresses at every store in West Texas before buying from Key West. I could have saved a lot of time if I would have just bought from them on Day 1. Kim and his Wife were extremely knowledgeable about the product, and the industry. They did a great job listening to our needs and making recommendations to address those needs. There was zero pressure to buy. We were encouraged to shop around. They wanted to be sure we got the perfect bed for our needs. I just couldn't believe they were also cheaper than everyone else. I will literally be a...
Read moreI have great experience here! Was in need of a new mattress so I checked the net to see where to go. I was about to go to MFirm but I saw a bunch of good review here at Key West and one especially says "go local" so I thought why not. Best decision ever! I was not disappointed even in the slightest. The people there went above and beyond to help me choose the right mattress for my needs and schedule a delivery time that works for me (and PERFECTLY at that.) From now if I ever need a new mattress or know someone that does, I will loudly say GO...
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