Great store w/ a MAJOR PROBLEM: Well you certainly can save considerable amount of money over Home Depot and Lowe's, it's a crapshoot whether or not you're going to get a quality product or a piece of junk. I have personally bought items there that both have lasted a long time and, recently comma a leaf blower that failed in 2 weeks! So, three stars = 50/50. Just being honest.
And while on the subject of honesty, I think management could better instruct their employees when it comes to "returns." This is a highly-charged (negatively, that is), extremely sensitive matter for the employees there. Of the 1 or 2 returns I've HAD to do in the last 5 to 7 years, it felt like an interrogation and the employees attitudes were such that....well, I'm not here to bad-mouth anybody rather just tell the truth. You get the idea. They need to have a much more forgiving return policy like Lowes and Home Depot. They are not a local business they are a chain just like the other big box stores so there is no excuse 4 returns to be such a hot-button topic for them at...
Read moreThe store alone is a great place to find what I need for what ever job I'm doing. Customer service is usually great up until yesterday me and my boyfriend went to the store to get a tool that was very much needed for the Job I was doing. So we looked around trying not to find the tool and my boyfriend said let's ask I said ok. So he stops a lady in the wrench isle and he I was guessing was waiting for her to get off her phone when I walked up and of course said she didn't know well for starter's she shouldn't have been on her phone and if you don't know find out. So I tried to find a man that worked there with no success. So I ask another lady close to the person the Lady in the Ohio was and thank goodness she said I don't know what it is but if you have a picture or can tell me what it looks like I'll see and I had a picture on my phone from your store and she took us right to it I wish I had gotten her name cause not only helpful she was very nice in return thank you for letting me 5ell you what a good employee and store you...
Read moreGreat for certain tools and accessories, especially when a job is stalked or you need spares to leave at a remote site
Checkout lines highly variable, 1 minute up to 20 min dependent on time of day. Usually quick during lunch time.
Multi process welder outperforms some pro grade units costing 10x more. Puts this within reach of advanced hobbyists or a small R&D fabrication lab.
Also we depended on a 8700 watt Predator generator for a solid work week during Texas Snowmageddon Feb 14-19 when the electric grid failed in subzero weather. It was run continuously for about 120 hours and although some household circuits had to stay off, we had lights, internet, furnace blower, heat trace tape on pipes, animal water trough heater, a couple of heat lamps and water well. So we didn't lose any animals or...
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