The UPS Store — Local services in Old Bridge Township

The attitude of the people who work here definitely leaves something to be desired. They obviously make money off of being an Amazon return location so you would think the customer service would be better. A greeting, a thank you or a good bye, just basic courtesy. Why act as if doing a return in an inconvenience? I had several items to return and instead of giving me literally two seconds to pull up my next qr code the employee kept saying let me know when your are ready and turning away from me. So rude. So unnecessary, I was not being slow. In reading the other reviews it seems I was helped by the...

The manager is always extreamly rude and nasty. I've been to this ups a couple times to drop off shipments for my business and every time he's there, he's extramly nasty and has an attitude. I said I need to scan the lable before he takes the package away to input onto our shopify sales, and he tried to take the package away. When I asked for it to scan the lable he was extreamly nasty with me. Every time he's there he has this attitude and acts like you're an inconvenience just for being in the store. I will absolutely not be going back there again. This was...

Constantly go to this UPS because it’s so close to my house but today just proves how amazing this specific store is! I had to return at least 20 items back to Amazon individually and it could have easily annoyed someone but Carmelo was so patient and kind - helped me every step of the way and eased my concern to be holding up the line or disrupting other peoples business. 10/10 would recommend this UPS to anyone needs to ship anything. Thank you for making what could have been difficult so easy...