Verizon — Local services in Old Bridge Township

I’m both pleased and honored to write this review about the manager and best customer service provider, Priyanka. Priyanka assisted me this morning when my iPhone X was acting up and failed to function. Since I thankfully insured my iphone Priyanka saved me so much time and trouble and upgraded my phone to iPhone X Max. She could’ve let me deal with Apple and wait for days before my old phone gets fixed or upgraded. But when I explained to her that waiting on a new phone will cost me money because of the business I’m running, she went ahead and gave me a new phone instantly. She even helped me transfer all the data and pict t phone that I’m extremely pleased with. Priyanka, if you’re reading this, I want to let you know that you’re the best, nicest, most intelligent and efficient person I have ever seen. Most importantly you’re an asset to Verizon and any company you’ll ever work for. So, thank you for going above and beyond for me. Thank you for saving me hundreds of dollars that I could’ve lost in my business. You deserve 100 stars, not only five. I will share this positive experience with all my friends and clients and let them know that being a Verizon customer definitely pays off. I appreciate your great service, priyanka. The world needs more people like you. A+

5/12/22

Up to today’s date, the manager Priyanka’s quality of service is still exceeding my expectations. She’s still the nicest, friendliest, and most knowledgeable person I have ever met. Recently, I bought the IPhone 13 Pro Max from her store and I’m extremely happy with it. Verizon Corporate definitely hit the jackpot when they hired her. I always see how polite and efficient she is even with other customers. She’s the definition of what everyone should become. Once again, I thank her for her great service and professionalism. I will definitely upgrade all my future iPhones at her store.

Trillion stars.

12/15/2024

My experience continues to glow with Pryanka, the nicest and friendliest person I've ver met. This year, I bought two Android and a smart watch 6. Pryanka has always been there to help me and respond to all my concerns for over six years. This gave me the incentive to always go back to her store for an upgrade or just asking questions. Customer service is the most important element of any given business, and Pryanka is the role model that will always exceed customers' expectation. Verizon made the best decision when they hired her to...

My phone became inoperative on Friday 7/3. I went to Verizon in East Brunswick and received no assistance at all. I called Verizon wireless for assistance and was on the phone for hours. I spent 8 hrs on a vacation day off because of my issue. Finally, I went to a local Verizon store at 2583 Rt 516 in Old Bridge. The manager, Priyanka, was more helpful than anyone could imagine. Priyanka helped set up my repair through Asurion and walked me through some other Apple issues I had with IPhone. I wish I had gone to this Verizon outlet first . I would have avoided all the time and aggravation spent on my cell phone issue. I went back today and Priyanka continued to help me complete the activation process and helped me choose a product to protect my phone. Thank you so much Priyanka. I will never patronize another Verizon outlet. You are the reason why after my recent experience I will continue with my Verizon service. You provided excellent customer service. Verizon is fortunate to have you as part of their...

Was not happy here at all. When asking about the iPhone X’s max “it wasn’t made to go in the pocket”. When we were debating on what to do, we felt like we wasted our time. We ended up going to another nearby Verizon much better service. Did come back the next day to purchase another phone simply cause it was right down the block. They tried to hard push insurance were o repeatedly said no. So unless you know we exactly what you want and not trading in anything (which they don’t give you anything while the other Verizon store did). ...