Oldsmar Tobacco and Smoke Shop — Local services in Oldsmar

I bought an Eleaf iStick 30w here a couple of weeks ago and recently it started giving me an "Atomizer short" error code (which based on my Googling has shown that it is a very common problem with some of these iSticks) I called the store and was told to bring it in so the owner could looks at it. I brought it in and he told me that it was a bad atomizer (which is one of the common solutions for this issue) and I informed him that the one in there is fresh from the box in the last hour and gave me the error code right away. He tried a fresh one anyways just in case it was a dud atomizer, and it still gave the error code. He tried a completely different tank, and it still gave the error code. Finally he picked up a box mod that was nearly twice the price I paid for the iStick and put my tank on that and it worked just fine. Despite the fact that it was nearly twice the price, the man gave me the new mod for only $10 rather than having me pay the full $50 difference (or even a higher- adjusted difference, as most places would either make me pay the full difference or only give me $10- $15 off the difference) which I am sure was a hit for him. His attention to customer satisfaction and keeping a customer was more important to him than a few dollars in profit. Needless to say I am extremely satisfied with my experience with the Oldsmar Tobacco Shop and will absolutely be going there for future...

The best! Every time i go in the owner is there. He's super knowledgeable about all his products. He has the absolute best prices PERIOD. I feel ripped off by everyone else ever since i started coming here. He just wants to give you what you need he doesn't try to upsell you at all. If he makes a recommendation TAKE IT trust me. If you want an honest knowledgeable shop. Come here. He clearly loves what he does. This guy is an asset to the community. They just don't make them like him anymore. I won't go...

This shop is fantastic! I had a defective cartridge and the owner was kind to me. Even after I freaked out and made a bad review...it was a misunderstanding🤦🏼‍♀️.. He 100% replaced the defective item! The staff is always helpful and the selection is Huge! There is something for everyone in this store 😃 I'm a huge fan of thier extensive Incense selection! Always my favorite shop (hence how I went back stillll after thinking I couldnt work...