Empire Motors — Local services in Ontario

Horrible service. First of all, my husband and I went twice to try to test drive the car he wanted and the car wasn’t there. We waited over an hour and when we asked to test drive it, the guy said he didn’t want us to take it for a “joy ride” without running his credit first, so then I told him we weren’t gonna let him run it unless we liked how the car drove. So he said that if we knew what we were getting we should already know how it drives. So we left and thought about it then came back to try to get it after all, again the car wasn’t at the dealer. We tried to go over the financing and the first thing he asked was how much down we had, so to test the waters we said 1k because first we wanted to see how much we qualified for. He took less than 5 minutes and came back and said that the credit was too low so unless we gave him 6500 down (on a 14k car) he couldn’t help us, when I asked what finance company it was with he made up a random name, I asked for the monthly payment and Apr and all he said was 25apr without even giving us the monthly payment amount. Clearly all he cared about was the 6500 he wanted today. I was planning on co-signing for my husband and putting much more down because we really wanted the car but the service was so horrible I would never. They are just unethical and money hungry.

update: the “owner” replied, all lies ! I was never asked anything about being a co-signer because he was so busy trying to get almost 50% of the money for the car up front without even discussing the...

I recently purchased a used 2018 Jeep Wrangler from Empire Motors and I can’t recommend this dealership enough! The entire process, from checking out the car to ultimately buying (all of which I did within 2 hours), was enjoyable, seamless, and quick. I did quite a bit of research online before finding empire motors, and their pricing was very competitive. It was wonderful that upon arriving at the dealership, there wasn’t any additional hidden charges or gotchas – what a relief! Reyhan, who is the owner of the dealership, was wonderful to work with.

He was informative, friendly, and most importantly, not pushy at all. He really made me and my girlfriend feel like we could take all the time that we needed to feel comfortable with the purchase, and he spent considerable time in the car with us test driving the vehicle.

There were also a few things I needed to take care of after purchasing (e.g., I had financed through a credit union and needed information from the dealership in order to do so). Reyhan provided this information to me promptly and was thorough in his follow-up.

If you are in the market for a vehicle, you absolutely need to check out Empire Motors! I will definitely be back the next time I need...

WHAT EVER YOU DO,I WARN YOU COULD DEFINITELY BE IN FOR A TRUE NIGHTMARE...THIS COMPANY GIVES EVERY SECOND HAND CAR DEALER A BLACK EYE IN THE WORST WAY!!!! FIRST,WE MADE THE MISTAKE OF GOING TO A LOCAL SMALL DEALERSHIP IN THE NEIGHBORHOOD,SECONDLY MY SON TOOK 4,000 DOWN PAYMENT ON A CAR THE BOSS ASSURED ME THE ONLY REASON D.P IS SO HIGH WAS BECAUSE OF MY SONS FIRST PURCHASE AND HIS CREDIT WAS (NEW)...WELL WE GAVE THE DEALER FOUR THOUSAND CASH AND AFTER THE FIRST FEW WEEKS DEALER TOLD MY SON TO BRING IN HIS TOYOTA ONLY TO FIND OUT THE CAR HAD SERIOUS ENGINE PROBLEMS IN WHICH DEALER NEVER INFORMED US OF THE TRUE NATURE OF THE PROBLEM ! THEN THE DEALER TOOK ADVANTAGE OF 18 Y.O.SON BY REPOING HIS LEMON BECAUSE MY SON DIDNT HAVE SUFFICIENT INSURANCE,YET DEALER CLAIMED HE WARNED MY SON ONCE...NOW THATS 4000.00 DOLLARS DOWN THE DRAIN THAT WAS A GIFT FROM HIS GRANDMA AND ONE SERIOUS LIFE LESSON LEARNED FROM EMPIRE...