This post is about Bergey in Oregon WI What started as a pleasant experience upgrading my wife's diamond wedding bad turned into a nightmare as the stone fell out of the new setting after four months. To make matters worse the owner, Bergey himself, proceeded to insult my already heartbroken wife with unsubstantiated claims of abuse of the ring and likened it to her crashing her new car and trying to get a new one from the dealer. Never mind that her previous ring held up for twenty-five YEARS before they got their hands on it! Needless to say she came home in tears. Never, ever, ever, going to say a nice thing about them again....
Read moreBrought my old (20 years?) Pulsar watch back to life. The band had been broken several years ago. I tried a jeweler in Stoughton, but they said I would have to source a new band myself. Discouraged, it sat in a drawer for a few more years, battery long dead, until I decided to try Bergey’s. I brought it in on a Saturday morning and I had back the following Wednesday. They communicated when the cost was over $50 (final price just over) for the new band, new battery, and labor. I so appreciate fixing instead of replacing; Bergey did...
Read moreMy go-to jewelry store. The staff are the nicest, most wonderful people to work with. Whether I’m getttjng a stock item or they’re making me a custom piece, I’m always treated well and patiently (it can take me some time to make a decision). They always have good suggestions, and a good selection. They’re great at fixing and repairs too - they’ve repaired many items like watches that I thought were garbage....
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