Maven Coco — Local services in Orinda

After four attempts to communicate with owner and or staff via phone, text and email, I’m thoroughly disappointed in lack of customer service, with the lack of one in-person visit with a sales clerk. One issue I was trying to get clarity on was how on or about the same day of consignment one of my items mysteriously dropped in price and was simultaneously purchased, leaving me to question if this was a questionably ethical move on the part of owner and/or staff. I will be going in person today to collect back all my items as trust has been completely eroded. One star review. UPDATE 12/12: I went in person and spoke to Katherine. I had her phone number wrong so that explains why I didn’t get a phone response and so I apologized. It still does not explain why I didn’t get an email response. Katherine gave me back all my items and a full consignment value on my scarf, and I left more satisfied. Changed to...

Website says open. Came by to drop off clothes. Closed. No sign of when it will open. No one answers phone. Hard to do business with a place that doesn’t communicate well....

Maven Coco's under a new management, and is definitely worth the visit. There are so many branded items at very reasonable price points. If you're in the area, be...